Tripadvisor is seeking a detail-oriented AI QA Lead to monitor, test, and validate AI-driven customer experiences across self-service and human-assisted flows. The role focuses on end-to-end quality of AI-powered support, ensuring accuracy, compliance, and scalable performance in a hybrid London-based setup. You will design QA frameworks for chatbots, audit real-time conversations, and provide actionable feedback to engineering and product teams.
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AI Quality Lead: Elevate Conversational Accuracy (Hybrid) in London employer: TripAdvisor
At Tripadvisor/Bรณkun, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. As a Business Development Manager, you'll benefit from extensive professional growth opportunities, collaborative cross-functional teams, and the chance to make a significant impact in a rapidly expanding environment. Our remote work flexibility allows you to thrive while enjoying a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.