Tripadvisor is seeking a Knowledge AI QA Lead to oversee quality of AI-driven customer experiences, from Self-Service and AI-Assist to Human-Assist transitions. The role blends hands-on QA with process validation to improve AI accuracy and customer outcomes. The position is hybrid, requiring 1–2 days per week in our London or Oxford offices. Ideal candidates have 2+ years in QA/Process Improvement within customer contact-center or tech support environments and a strong lubrication between #J-18808-Ljbffr
Knowledge AI QA Lead — Hybrid employer: TripAdvisor
At Tripadvisor/Bókun, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. As a Business Development Manager, you'll benefit from extensive professional growth opportunities, collaborative cross-functional teams, and the chance to make a significant impact in a rapidly expanding environment. Our remote work flexibility allows you to thrive while enjoying a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
