Field Sales Manager

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favourite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready.

We are looking for a London Field Sales Manager, who will report to the UK Sales Manager. The person will hire, coach, train and manage the team of field sales representatives based in London who are responsible for prospecting and signing new restaurants on TheFork network. The person will work closely with the leadership team to define and execute the London regional strategy. This role is ideal for a dynamic, ambitious individual that is passionate about making a difference in the hospitality industry and turning London into the top performing city in the business.

What you will do:

• Ensure the consistent achievement of your team's targets.
• Identify new business opportunities in the sector, using creative out of the box thinking to create new outreach opportunities for the team.
• Drive, develop, monitor and train an 8 person field sales team to achieve and exceed ambitious sales targets.
• Bring your expertise, dynamism, charism and leadership to achieve your regional and country targets.
• Analyse market trends and restaurant needs to shape the sales process and success of your team and region.
• Proactively assist the team by attending meetings in the field, developing your understanding of the challenges and objections faced on a daily basis.
• Consistently meet and exceed sales and revenue targets for your region.
• Collaborate cross functionally with other regional sales and marketing managers and central teams to optimise results, GTM strategy and daily tasks.
• Confidently present to senior management and ELT on team results, new ideas, strategies and proposed partnerships.
• Work with the Customer Success Manager to ensure that the onboarding process for restaurants is seamless and restaurants are retained.
• Lead the London sales team by example, setting clear ambitious targets that will drive London to become the highest performing city in the business.
• 3 days a week based in our head office, leading and participating in F2F sales meetings.

You Must Meet These Critical Qualifications:

• A strong background within hospitality technology and SaaS environments.
• At least three years of people management experience, leading teams of five or more direct reports.
• Proven business development experience, ideally within B2B and restaurant or hospitality contexts, with confidence managing both short- and long-term commercial negotiations.
• A solid understanding of restaurant industry pain points, coupled with a value-led sales approach focused on driving meaningful and sustainable growth.
• Strong analytical capability, with sound numerical insight and good working knowledge of Excel.

You Can Impress With These Additions:

• A highly ambitious, results-driven self-starter who consistently exceeds targets rather than simply meeting them.
• A genuine enjoyment of industry networking, with flexibility and willingness to travel for events, client meetings, and new business opportunities.
• A customer-centric mindset with strong commercial acumen and the ability to influence, persuade, and engage diverse stakeholders.
• Natural leadership presence, with the energy and charisma to unite teams around shared company objectives and country-level targets.
• A curious and growth-oriented mindset, with a strong desire to learn, develop, and evolve alongside the business.
• Excellent communication skills, enabling you to build strong connections between Sales teams, TheFork, and restaurateur partners.
• Experience using Salesforce, which is considered a strong advantage.
• The ability to think strategically, translating insight into action.

What we offer you:

• An awesome team.
• A permanent contract.
• Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely).
• Competitive fixed salary and bonus.
• Lunch vouchers available 3 working days per week (delivered to the office only).
• International teams and a multicultural environment spanning 10 offices across Europe.
• Highly inclusive working environment.
• Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc.
• Continuous learning and development programs.
• Free access to the Calm app to help you build resilience wherever you are in your mental health journey.
• Dedicated parental leave and caregiver leave policies (12 weeks fully paid).
• Health insurance.
• Life & Disability Insurance at no cost to the employee.
• Attractive pension plans.
• Amazing offices with dining, a coffee point on each floor, and leisure area.
• Team building events.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone – regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law – has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.