Tripadvisor is seeking a Director, Service Delivery & Excellence, B2B, to lead the end-to-end B2B support org across Viator Supply and Bókun. You will modernize operations with AI and automation, reduce cost-to-serve, and elevate supplier satisfaction throughout the partner lifecycle.
This global leadership role requires 8+ years in B2B support with multi-site management, strong Salesforce knowledge, and experience with vendor governance. Travel approx.
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Director, AI-Driven B2B Service Delivery employer: TripAdvisor
At Tripadvisor/Bókun, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. As a Business Development Manager, you'll benefit from extensive professional growth opportunities, collaborative cross-functional teams, and the chance to make a significant impact in a rapidly expanding environment. Our remote work flexibility allows you to thrive while enjoying a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
