Tripadvisor is seeking an AI QA Lead to monitor, test, and evaluate AI-driven customer experiences across self-service, AI-Assist, and Human-Assist flows. You will design QA frameworks, track accuracy metrics, and collaborate with Engineering and Product to improve response quality and system compliance.
The role is hybrid with 1–2 days per week in our London office, focusing on end-to-end quality of AI interactions and customer journeys within a travel platform.
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AI Quality Lead: Travel Experience QA employer: TripAdvisor
At Tripadvisor/Bókun, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. As a Business Development Manager, you'll benefit from extensive professional growth opportunities, collaborative cross-functional teams, and the chance to make a significant impact in a rapidly expanding environment. Our remote work flexibility allows you to thrive while enjoying a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
