At a Glance
- Tasks: Ensure compliance with operational processes and enhance customer service support.
- Company: Join TripAdvisor, a leading travel platform with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, flexible work options, and great employee perks.
- Other info: Hybrid role based in London with opportunities for professional growth.
- Why this job: Make a difference in customer experiences while working in a dynamic environment.
- Qualifications: Experience in Customer Operations or Service Excellence and strong auditing skills.
The predicted salary is between 45000 - 55000 £ per year.
TripAdvisor LLC is seeking a Service Operations Compliance Lead to ensure adherence to operational processes related to refunds and promotions. This hybrid role involves auditing BPO processes, investigating compliance breaches, and collaborating with teams to enhance customer service support.
The ideal candidate will have a background in Customer Operations or Service Excellence, internal audit credentials, and a customer-focused mindset.
TripAdvisor offers a competitive compensation package, flexible work arrangements, and various employee benefits.
Service Ops Compliance Lead — Hybrid London employer: TripAdvisor LLC
TripAdvisor LLC is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive compensation package and flexible hybrid work arrangements in London, employees benefit from a supportive environment that encourages collaboration and innovation in customer service excellence.
