At a Glance
- Tasks: Support B2B sales teams and optimise sales processes for global distribution.
- Company: Join Tripadvisor Group, a leader in travel experiences and partnerships.
- Benefits: Flexible work options, competitive pay, tuition assistance, and travel perks.
- Other info: Dynamic, collaborative environment with opportunities for personal and professional growth.
- Why this job: Make an impact in a fast-growing team while leveraging data and AI.
- Qualifications: Experience in sales operations and proficiency in Salesforce required.
The predicted salary is between 35000 - 45000 £ per year.
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
As a key member of our B2B distributions team for Viator, the Sales Operations Associate will play a hands‐on role in driving the day-to-day success of our distribution partnerships which is one of the organisation's fastest‐growing revenue channels. This is a high‐impact role for an individual who thrives at the intersection of Go‐To‐Market, data and operational execution.
In this role, you will support our Business Development and Partner Account Success teams, identifying bottlenecks in our sales pipeline and architecting the workflows that help us scale our global distribution network. From optimizing our Salesforce environment to leveraging AI for smarter insights, you will ensure our go‐to‐market are equipped to win and retain high‐value partners.
Job Location: On‐site. This role is an on‐site position in our London office.
What You'll Do
- Strategic Sales Support: Act as a dedicated partner to the B2B Distribution Sales team, providing the tools, processes, and insights they need to accelerate partner acquisition and growth.
- Pipeline & Process Optimization: Own end-to-end sales pipeline management for the distribution channel, identifying and implementing operational improvements that eliminate friction and improve team velocity.
- Salesforce Power User: Serve as an expert for Salesforce within the team, configuring dashboards, reports, and workflow automations to track global distribution KPIs and performance.
- Data‐Driven Insights: Provide analysis to help sales leadership prioritize high‐value partners (from global travel brands to emerging FinTechs) and maximize current revenue potential.
- AI Value Creation: Champion the use of AI tools to drive value, whether through automating internal sales workflows or developing AI‐driven insights to help the team better understand partner performance.
- Cross‐Functional Alignment: Partner closely with BD, Partner Success, Data and Technical teams to deliver on strategic and operational initiatives.
What You'll Need
- Experience: 2+ years in Sales Operations, Business Operations, or a data‐driven commercial role. Experience within a marketplace, Travel or B2B2C environment is a plus but not essential.
- Salesforce Proficiency: Demonstrated experience as a Salesforce power user with the ability to perform configurations, manage data integrity, and build reports.
- Analytical Mindset: Expert‐level comfort with data analysis tools (Excel/Google Sheets, Tableau, or SQL) and a knack for turning raw data into a commercial story.
- AI Literacy: Practical experience incorporating AI into your daily work to drive productivity or generate value for stakeholders.
- Project Management: Strong organizational skills with the ability to manage multiple workstreams and stakeholders in a fast‐paced, global environment.
- Bias to action: A self‐starter mentality; you don't wait for permission to solve a problem and are comfortable navigating ambiguity to deliver results.
What We Offer
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
- "Work your way" with flexibility to suit your lifestyle. Tripadvisor Group takes a remote‐friendly approach to collaboration across a worldwide team, with the option to join on‐site as often as you'd like or as required by your team.
- Flexible schedule. Work‐life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We're here for you with resources and programs to help you through life's challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviours and insights are what drives us. Execution is our edge. We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data‐driven, prioritised, and built to scale. We assume no problem is someone else's problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together. The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please reach out to your individual recruiter.
Sales Operations Associate New London, UK employer: TripAdvisor LLC
At Tripadvisor Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides a vibrant environment where employees can thrive with flexible working arrangements, generous benefits including tuition assistance and travel perks, and ample opportunities for professional growth. Join us to be part of a team that values execution, diversity, and shared success in the fast-paced world of travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Associate New London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Tripadvisor or similar companies. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission of connecting people to experiences worth sharing.
✨Tip Number 3
Showcase your Salesforce skills! Be ready to discuss how you've used it in past roles. Highlight any specific projects where you optimised processes or improved team performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Operations Associate New London, UK
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Operations Associate role. Highlight your relevant experience in sales operations and any specific skills that match the job description, like Salesforce proficiency or data analysis.
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, don’t shy away from sharing examples of how you've used data to drive decisions in previous roles. Use numbers and outcomes to illustrate your impact!
Be Yourself:We want to get to know the real you! Let your personality shine through in your application. Share your passion for travel and how it connects to your professional journey—this can really set you apart.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process quickly!
How to prepare for a job interview at TripAdvisor LLC
✨Know Your Salesforce Inside Out
As a Sales Operations Associate, you'll need to be a Salesforce whizz. Brush up on your skills and be ready to discuss how you've used Salesforce in past roles. Prepare examples of dashboards or reports you've created that helped drive sales performance.
✨Show Off Your Analytical Skills
This role requires a strong analytical mindset. Be prepared to talk about specific data analysis tools you've used, like Excel or SQL, and how you've turned raw data into actionable insights. Bring examples of how your analysis has impacted sales strategies.
✨Demonstrate Your Project Management Prowess
You'll be managing multiple workstreams, so highlight your organisational skills. Share experiences where you successfully juggled various projects, especially in fast-paced environments. Discuss any tools or methods you use to keep everything on track.
✨Embrace the AI Revolution
AI is a big part of this role, so come prepared to discuss how you've incorporated AI into your work. Whether it's automating workflows or generating insights, share specific examples of how AI has enhanced your productivity or decision-making.
