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- Tasks: Manage relationships with top-tier restaurants and drive growth through strategic partnerships.
- Company: Join TheFork, the leading restaurant booking platform in Europe.
- Benefits: Flexible working, competitive salary, lunch vouchers, and lifestyle benefits.
- Why this job: Make a real impact in the restaurant industry while enjoying a vibrant work culture.
- Qualifications: 3+ years in sales or account management, fluent in English, and strong negotiation skills.
- Other info: Inclusive environment with opportunities for continuous learning and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favourite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
As part of the commercial team, you will manage and grow relationships with top-tier, premium restaurant partners. You will:
- Develop and manage a targeted pipeline of high-end and fine dining restaurants.
- Engage directly with owners, chefs, and senior decision-makers to build trusted, long-term relationships via virtual and face-to-face meetings.
- Position the platform as a strategic growth and visibility partner, using a consultative, insight-led approach.
- Negotiate tailored commercial terms that respect brand positioning while driving sustainable revenue growth.
- Advise partners on positioning, demand generation, and selective promotional strategies aligned with premium brand standards.
- Overcome objections through credibility, market knowledge, and a nuanced understanding of the premium dining landscape.
- Represent the brand with a high level of professionalism in all interactions, including industry events and partner meetings.
- Consistently deliver against monthly and quarterly targets across a variety of KPIs such as yield management and retention.
- Collaborate closely with Sales Operations, Marketing, Legal and Finance teams to ensure a seamless partner experience.
- Travel to attend selected industry events, tastings, and high-profile partner engagements as required.
You Must Meet These Critical Qualifications:
- You are fluent in English; additional languages are highly appreciated.
- You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
- You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
- You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
- You are confident and comfortable conducting negotiations and commercial conversations over the phone.
- You have a strong understanding of revenue management–related topics and commercial performance levers.
- You can quickly establish trust and build credible, long-term business relationships.
- You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
- You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.
You Can Impress With These Additions:
- You have experience within the Internet, digital, or tech sector.
- You have a proven background in pitching and selling promotions, deals, or flash sales.
- You thrive in fast-paced environments and remain organised under pressure.
- Hunter mindset, with the drive to identify and convert new business opportunities.
What we offer you:
- Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
- Competitive fixed salary and bonus
- Lunch vouchers available 3 working days per week (delivered to the office only)
- International teams and a multicultural environment spanning 11 offices across Europe
- Highly inclusive working environment
- Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- Continuous learning and development programs
- Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- Life & Disability Insurance at no cost to the employee
- Amazing offices with dining, a coffee point on each floor, and leisure area
All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavour to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.
Key Account Manager Top Chef employer: TripAdvisor LLC
Contact Detail:
TripAdvisor LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager Top Chef
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more relationships you build, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with restaurant owners or chefs, come prepared with insights about their business and the dining landscape. This will not only impress them but also position you as a credible partner who understands their needs.
✨Tip Number 3
Practice your pitch! Whether it’s over the phone or face-to-face, being able to confidently discuss how TheFork can help restaurants grow is key. Role-play with a friend or record yourself to refine your delivery and ensure you’re hitting all the right notes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our movement and championing restaurant culture. Let’s make it happen!
We think you need these skills to ace Key Account Manager Top Chef
Some tips for your application 🫡
Show Your Passion for Food and Tech: When you're writing your application, let your love for food and technology shine through! We want to see how your interests align with our mission at TheFork, so don’t hold back on sharing your experiences.
Tailor Your CV to the Role: Make sure your CV highlights relevant experience in sales or account management, especially in digital or tech-led businesses. We’re looking for specific examples that demonstrate your ability to manage relationships and exceed targets.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our careers site! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at TheFork.
How to prepare for a job interview at TripAdvisor LLC
✨Know Your Stuff
Before the interview, dive deep into TheFork's mission and values. Understand their role in the restaurant industry and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Relationship Skills
As a Key Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Highlight your consultative approach and how you've driven growth for previous partners.
✨Be Ready to Negotiate
Since negotiation is a big part of this role, think of scenarios where you've had to negotiate terms or overcome objections. Be prepared to discuss your strategies and how you maintain professionalism during these conversations.
✨Understand the Market
Brush up on current trends in the premium dining landscape. Being knowledgeable about market dynamics will help you impress the interviewers and demonstrate that you can provide valuable insights to their restaurant partners.
