At a Glance
- Tasks: Build AI systems to automate and personalise travel experiences at scale.
- Company: Join Tripadvisor, a leader in travel experiences and innovation.
- Benefits: Flexible work options, competitive pay, travel perks, and wellness support.
- Other info: Dynamic hybrid work environment with opportunities for personal and professional growth.
- Why this job: Be at the forefront of AI technology and make a real impact in travel.
- Qualifications: Passion for AI, strong analytics skills, and experience with customer data platforms.
The predicted salary is between 60000 - 75000 £ per year.
London, UK
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, aiming to be the world’s most trusted source for travel and experiences. The group includes brands such as Tripadvisor, Viator and TheFork.
You are the engine room. While the CRM and Loyalty managers identify opportunities, you build AI‑powered systems that allow us to execute at a speed human teams can’t match. You are an AI evangelist who lives to automate the complex.
Job Location: Hybrid – requires 2 days per week in our London office.
Key Responsibilities
- Data Foundation & Measurement: Partner closely with Data Science, Analytics and Data Engineering to improve the quality and usability of customer data for growth use cases, identify gaps and create pragmatic workarounds.
- AI Enablement: Integrate LLMs and machine learning models into the CRM/Loyalty stack to automate hyper‑personalization at scale.
- Rapid Experimentation Framework: Build "Test & Learn" workflows that allow the team to launch and iterate on regional pilots in days, not weeks.
- Dynamic Personalization: Own the logic for real‑time content assembly, ensuring every user sees the most relevant offer based on their local context and behavior.
- Internal AI Consulting: Act as the subject matter expert for the traveler engagement and loyalty team, showing them how to leverage AI to solve regional growth bottlenecks.
Required Skills
- Extreme AI Passion: Deep, hands‑on experience with Prompt Engineering, RAG (Retrieval‑Augmented Generation) and AI agents.
- Strong Analytics Skill: Experience with SQL, BI tools, customer segmentation, predictive modelling, uplift modelling or lifecycle marketing analytics.
- Technical Stack Mastery: Experience with Customer Data Platforms (CDPs) such as Hightouch and connecting them to AI layers.
- Agile Systems Design: Ability to build automated workflows that bridge gaps between global tools and local needs.
What We Offer
- Competitive compensation packages (base salary and annual bonuses).
- Work‑your‑way flexibility to suit your lifestyle, with remote‑friendly collaboration and onsite options as needed.
- Flexible schedule and a culture that supports work‑life balance.
- Donation matching for qualifying charitable donations.
- Tuition assistance for qualified programs.
- Annual lifestyle benefit to spend on travel, wellness, or other personal interests.
- Travel perks, including discounts and more.
- Employee assistance program with resources for life’s challenges.
- Health benefits with competitive coverage and premiums.
- Generous referral scheme rewarding successful referrals.
Inclusivity Statement
We strive to create an accessible and inclusive experience for all candidates. Please reach out to our recruitment team at AccessibleRecruiting@tripadvisor.com if you need a reasonable accommodation during the application or recruiting process.
International Growth Systems, AI & Personalization Manager employer: TripAdvisor LLC
Tripadvisor is an exceptional employer that champions innovation and personal growth, particularly in the dynamic role of International Growth Systems, AI & Personalization Manager. With a hybrid work model based in London, employees enjoy a flexible schedule, competitive compensation, and a culture that prioritises work-life balance, alongside unique benefits like travel perks and tuition assistance. The company fosters a collaborative environment where your passion for AI can thrive, empowering you to make a meaningful impact on the future of travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land International Growth Systems, AI & Personalization Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Tripadvisor. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a project or a portfolio that highlights your AI and analytics expertise, don’t hesitate to share it during interviews or networking events.
✨Tip Number 3
Prepare for the unexpected! Be ready to tackle some real-world problems during interviews. Think about how you’d apply AI solutions to enhance customer experiences at Tripadvisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace International Growth Systems, AI & Personalization Manager
Some tips for your application 🫡
Show Your Passion for AI:Make sure to highlight your extreme passion for AI in your application. We want to see how you've engaged with AI technologies, especially in areas like Prompt Engineering and machine learning. Let your enthusiasm shine through!
Tailor Your Experience:When detailing your experience, focus on the skills that match the job description. We’re looking for strong analytics skills and technical mastery, so be specific about your work with SQL, BI tools, and Customer Data Platforms.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications. Avoid fluff and make every word count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TripAdvisor LLC
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI, especially around Prompt Engineering and RAG. Be ready to discuss how you've applied these concepts in real-world scenarios, as this role is all about leveraging AI for growth.
✨Show Off Your Data Skills
Prepare to talk about your experience with SQL and BI tools. Think of specific examples where you've used analytics to drive decisions or improve customer segmentation. This will show that you can partner effectively with Data Science and Analytics teams.
✨Demonstrate Agile Thinking
Be ready to discuss how you've built automated workflows in the past. Share examples of how you've bridged gaps between global tools and local needs, as this is crucial for the role's success in dynamic environments.
✨Emphasise Collaboration
This position requires working closely with various teams, so highlight your teamwork skills. Talk about how you've acted as a subject matter expert in previous roles and how you’ve helped others leverage AI to overcome challenges.
