At a Glance
- Tasks: Lead operations for a high-volume payment institution, ensuring compliance and driving revenue growth.
- Company: Join Tripadvisor, a global leader in travel experiences and trusted source for adventure.
- Benefits: Enjoy competitive pay, flexible work options, travel perks, and tuition assistance for your career growth.
- Other info: Dynamic role with opportunities for professional development and a supportive work culture.
- Why this job: Make a real impact in the fintech space while collaborating with diverse teams worldwide.
- Qualifications: 8+ years in finance, experience in regulated services, and strong analytical skills required.
The predicted salary is between 80000 - 100000 £ per year.
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
About the Role
We're seeking an experienced leader to head up the operations of Tripadvisor's FCA-regulated Payment Institution in the UK. This is a hands‑on leadership role within a high-volume marketplace environment, where you'll tackle complex commercial and regulatory challenges with agility and precision. The Head of Owl Payments will provide strategic leadership, commercial direction, and operational oversight for the Payments Institution and will be responsible for driving sustainable revenue growth whilst embedding a culture of regulatory compliance. Based in Oxford/London with hybrid flexibility, you'll report to the Global Head of Payments. The position requires close collaboration with global functional teams across the Tripadvisor Group and extensive cross-functional business partnering with product, engineering, legal, and operations. The role will carry with it a nominated PSD individual status with the FCA.
What You’ll Do:
- Ensure full compliance with FCA regulatory requirements, serving as primary FCA liaison and regulatory point of contact.
- Establish and maintain robust internal controls, governance frameworks, and risk management processes.
- Report to the board to provide business insight, regulatory updates and strategic direction.
- Ensure company policies and legal guidelines are fully compliant and clearly communicated with all key stakeholders within the business.
- Develop, gain agreement to and execute payment-led strategies to achieve both short-term and long-term objectives.
- Develop and implement operational business plans to drive optimal efficiency in payment processing and the cost of payments.
- Accountable for the monetisation and profitability of payment strategy across the UK operation.
- Create and develop trusted partnerships with wider functional area stakeholders throughout the Tripadvisor Group to foster close working relationships across UK and US‑based geographies.
- Work closely with functional leads across Risk, Compliance, Operations and Legal etc. to ensure that the UK entity is operating efficiently.
- Lead, guide and delegate effectively to executives in their duties.
Skills & Experience
Essential Qualifications:
- Degree‑level education or equivalent.
- Minimum 8 years of professional finance experience.
- Previous experience in regulated financial services, fintech, or payments sectors.
Core Expertise:
- Comprehensive knowledge of payment institution regulatory frameworks and compliance requirements.
- Exceptional analytical skills with meticulous attention to detail.
- Ability to quickly master complex processes and systems.
Professional Attributes:
- Proven ability to thrive in high‑growth, fast‑paced fintech environments.
- Experience managing international or multi‑jurisdictional operations.
- Hands‑on approach with the ability to balance strategic oversight and operational execution.
- Proven track record in leading and developing teams.
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision‑making in day‑to‑day work.
- Proven ability to operate effectively with a global‑first mindset.
What We Offer:
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
- “Work your way” with flexibility to suit your lifestyle.
- Flexible schedule. Work‑life balance is ingrained in our culture by design.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself.
- Travel perks. We provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Traveler first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value.
Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business.
We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com.
Head of Owl Payments Limited- 12 Month FTC employer: TripAdvisor LLC
At Tripadvisor Group, we pride ourselves on being an exceptional employer, particularly for the role of Product Data Scientist in London. Our vibrant work culture fosters collaboration and innovation, empowering employees to grow their skills in a data-driven environment while contributing to meaningful travel experiences. With a commitment to professional development and a supportive atmosphere, we offer unique opportunities to engage with cutting-edge analytics methods and make impactful decisions that shape the future of travel.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Owl Payments Limited- 12 Month FTC
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
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✨Connect with Alumni from Your Uni
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We think you need these skills to ace Head of Owl Payments Limited- 12 Month FTC
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at TripAdvisor LLC will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at TripAdvisor LLC. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give TripAdvisor LLC confidence in your short-term commitment to the role.
How to prepare for a job interview at TripAdvisor LLC
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with TripAdvisor LLC.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure TripAdvisor LLC that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
