Tripadvisor, Inc. in the United Kingdom is seeking a CX Advisor to guide tour operators on Viator and Tripadvisor listings, resolving day-to-day questions via email, chat, and phone, while upholding traveler-first standards.
You will work in a fast-paced, partner-facing role, collaborating with internal teams, optimizing product listings, and helping operators manage accounts and bookings. A Bachelor’s degree and strong English communication are required, with experience in CRM systems preferred.
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Traveler-First CX & Supplier Support Lead in Oxford employer: TripAdvisor, Inc.
At Tripadvisor, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data Scientist in our vibrant Viator team, you'll have the opportunity to work with cutting-edge data tools while receiving mentorship from seasoned professionals, ensuring your growth in experimentation and causal inference. Located in a dynamic environment, we offer competitive benefits and a commitment to inclusivity, making Tripadvisor a fantastic place for those seeking meaningful and rewarding careers in the travel industry.