At a Glance
- Tasks: Manage communications and change requests while creating engaging multimedia content.
- Company: Join Navan, a customer-obsessed company that thrives on innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Collaborate across teams and leverage data to enhance communication strategies.
- Why this job: Make a real impact by connecting colleagues to our purpose and culture.
- Qualifications: Experience in change management or internal communications is essential.
The predicted salary is between 40500 - 49500 £ per year.
We are customer-obsessed at Navan, and we move fast. We are constantly looking for ways to optimize the Travel & Expense customer experience, so our environment is dynamic, ever-evolving, and anything but traditional corporate. To help our global colleague community feel informed, valued, and ready to take on the world, we’re seeking a forward-thinking Change & Communications Manager. Within our Centre of Excellence, you’ll connect colleagues to our purpose, culture, and operational goals.
You’ll create engaging communications that keep colleagues informed and aligned with what’s happening across the business, while maintaining our internal communications standards. You’ll also support end-to-end change management for initiatives of all sizes by developing tailored change plans and leading enablement that builds resilience.
What You’ll Do:
- Manage communications and change requests: Assess and own incoming requests, keep them aligned with the strategic roadmap, and manage key communication channels day to day.
- Create multimedia content: Produce engaging communications in formats such as video, newsletters, visual assets, and Slack updates.
- Bring structure to change: Develop tailored communication and change plans for a diverse hybrid workforce.
- Turn complex organizational objectives, product changes, and operational updates into clear narratives and deliverables.
- Build relationships and influence: Work as a trusted advisor, coach, and practitioner with stakeholders at all levels.
- Collaborate across teams and departments to understand the needs and impact of change and communications on colleagues.
- Measure and improve performance: Analyze qualitative and quantitative data to assess the effectiveness of communications and change efforts. Measures may include asset-level engagement, colleague sentiment, and enablement time.
What We’re Looking For:
- Relevant experience: At least two years of experience in change management or internal communications, and at least two years in customer service.
- Change management certification, such as Prosci or CCMP, and leadership experience are preferred.
- Agility: Experience in a fast-paced travel, technology, or SaaS environment. You navigate ambiguity, adapt quickly, and are comfortable working with streamlined processes.
- Storytelling and influence: Ability to turn complex operational information into compelling narratives and influence diverse stakeholders at all levels.
- Cross-functional partnership: A track record of collaborating across teams to build alignment, engagement, and strong working relationships.
- Digital fluency: Familiarity with modern communication channels such as Slack, video, and intranet, and interest in using AI tools to improve colleague enablement.
- Data-informed approach: Comfortable using qualitative feedback and quantitative metrics to track performance, share insights, and adapt communication strategies.
- Ownership and growth: Accountable, self-directed, and able to deliver against clear guardrails and deadlines, with a commitment to continuous learning.
Change & Communications Manager in Vauxhall employer: TripActions
Navan is an exceptional employer that champions innovation and collaboration in the business travel and expense management sector. With a vibrant work culture that prioritises employee growth and engagement, team members are empowered to lead high-impact initiatives while enjoying unique opportunities for professional development. Located in a dynamic environment, Navan offers competitive benefits and fosters a community where creativity and strategic thinking thrive, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Change & Communications Manager in Vauxhall
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Change & Communications Manager at TripActions!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like TripActions or be willing to refer you for that Change & Communications Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from TripActions who’s on the lookout for their next Change & Communications Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Change & Communications Manager role at TripActions!
We think you need these skills to ace Change & Communications Manager in Vauxhall
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at TripActions. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at TripActions
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at TripActions. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
