Overview
In this role you advance cross-functional initiatives within Navan’s Specialty Travel & Events team to mature service offerings. You translate strategic priorities into concrete plans, coordinate stakeholders, and build dashboards to give leadership a reliable view of performance, risks, and decisions. You’ll partner with Product, Engineering, Finance, and Sales to drive measurable outcomes and keep executives informed. This is a data-driven, fast-paced environment where your work directly supports growth and operational excellence in a high-growth tech context. You will shape initiatives that align with Navan’s mission to make travel easy for frequent travelers.
Responsibilities
- Lead cross-functional, complex initiatives to scale service offerings in line with top priorities
- Build relationships across the organization and align stakeholders with competing priorities
- Identify risks, resolve blockers, and escalate decisions with sound judgment
- Collaborate with Strategy & Operations Director and senior leaders to translate priorities into focused initiatives and measurable outcomes
- Develop and manage leadership cadences, including priority-setting and business reviews
- Own high-priority, ambiguous projects driven by changing business needs
- Partner with Finance and Revenue Operations to build analyses, dashboards, and reporting for performance visibility
- Provide insights to inform executive decisions
Key requirements
- 4–6 years of experience in strategy and operations, business operations, programme management, consulting, or related field
- Experience in a high-growth tech company preferred
- Strong project management skills with track record of delivering through others without formal authority
- Excellent written and verbal communication with senior stakeholders
- Comfort in a fast-changing environment with competing priorities
- High emotional intelligence, discretion, resilience, and a collaborative working style
- Quantitative and analytical skills; experience building analyses and BI reporting
- emotional intelligence
- collaboration
- resilience
- analyses and business intelligence reporting
- building dashboards and performance dashboards
- data-driven decision making
Strategy & Operations Manager, Specialty Travel & Events in London employer: TripActions
Navan is an exceptional employer that champions innovation and collaboration in the business travel and expense management sector. With a vibrant work culture that prioritises employee growth and engagement, team members are empowered to lead high-impact initiatives while enjoying unique opportunities for professional development. Located in a dynamic environment, Navan offers competitive benefits and fosters a community where creativity and strategic thinking thrive, making it an ideal place for those seeking meaningful and rewarding careers.
