At a Glance
- Tasks: Lead global implementation projects for a cutting-edge travel and expense platform.
- Company: Dynamic tech company passionate about innovation and customer success.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
- Other info: Fast-paced environment with opportunities to travel and engage with clients.
- Why this job: Make a real impact by transforming how enterprises manage travel and expenses.
- Qualifications: 3+ years in project management with strong communication and problem-solving skills.
The predicted salary is between 51750 - 63250 £ per year.
As an Implementation / Launch Manager on the Account Management team, you will be responsible for the successful and timely implementation of the Navan travel and expense platform with a portfolio of Enterprise customers.
You will be the global project manager and technical contact for each implementation and your role will be to ensure that customers deploy the Navan platform within our target time to launch timeframes (2-4 months).
You will work with the customer’s project and IT teams as well as executive and C-Suite to drive a smooth, seamless and optimal implementation and onboarding experience.
You will partner closely with our Sales, Technical Integrations, Product & Engineering, Finance and Support teams to ensure we are delighting meeting and exceeding our and our customer’s goals.
You can expect a fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do and where we believe we can do just about anything.
This position will be located in our London office.
What You’ll
Do: Partner with Sales team to support new business acquisition through the preparation and presentation of custom implementation plans to prospective customers.
Project Manage global implementation projects from signature to go-live through to the hypercare phase during the first weeks post go-live.
Develop project plans, coordinate deliverables and ensure timely, high quality deployments.
Collaborate with Account Managers and develop a trusted advisor relationship with customers (from program administrators up to C-suite) to ensure project plans are aligned with their business goals and needs.
Develop and maintain a deep understanding of our travel and expense product offering to train and enable program administrators and end users on the Navan’s product /functionality.
Broaden your relationships within accounts beyond project teams, ensuring you have access to the Economic Buyer and multiple champions across multiple teams and levels of the client organization.
Act as the ‘voice of the customer’ and provide internal feedback on how we can better serve them from a product and technical standpoint.
Identify opportunities to streamline our implementation and onboarding process and develop and share best practices across the team.
Travel to customer sites as required.
- What We’re
- Looking
For:3+ years of experience in Project Management, Customer Success/Account Management or related customer-facing position within experience managing complex projects.
Ability to think strategically, identify risks, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment.
Experience managing enterprise implementations.
Strong communication, time management, cross-functional collaboration and presentation skills.
Demonstrable track record of high performance and success.
High energy, go-getter with fresh ideas who takes the initiative to get things done.
Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to accelerate their careers.
Willingness to travel for client visits.
Preferred background in Fin Tech or corporate travel management.
Preferred experience with MEDDPICC/Command of the Message.
Enterprise Launch Manager in London employer: TripActions
Navan is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Deal Strategy Manager role in EMEA. With a strong emphasis on employee growth and development, team members are encouraged to innovate and excel in their roles while benefiting from comprehensive support and resources. Located in a vibrant market, employees enjoy unique opportunities to engage with diverse clients and contribute to impactful deal negotiations, making every day at Navan both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Launch Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Enterprise Launch Manager at TripActions!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like TripActions or be willing to refer you for that Enterprise Launch Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from TripActions who’s on the lookout for their next Enterprise Launch Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Enterprise Launch Manager role at TripActions!
We think you need these skills to ace Enterprise Launch Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at TripActions. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at TripActions
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at TripActions. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
