At a Glance
- Tasks: Own and optimise the US Shopify store and digital retail platforms for a top wellness brand.
- Company: Join TRIP, the world's #1 calming beverage brand focused on mental wellbeing.
- Benefits: Enjoy private healthcare, generous holiday, wellness days, and a vibrant office environment.
- Other info: Flexible working options and potential for a 6-week sabbatical after two years.
- Why this job: Be part of a fast-growing company making a real impact on people's lives.
- Qualifications: Experience with Shopify, digital merchandising, and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
TRIP’s mission is to create calm in the everyday chaos for our community, offering next-generation wellness products to power their lifestyle and nurture mental wellbeing. Co-founders Olivia and Daniel discovered plant-based wellness after a transformative personal experience and launched TRIP in 2019 to bring the most delicious, highest quality functional drinks and supplements to millions of people globally. Now the world’s #1 Calming Beverage Brand, TRIP’s award-winning drinks and wellness products are crafted with botanicals and adaptogens to help people relax, unwind and find balance. Since launch, TRIP has rapidly expanded from the UK to across Europe and North America, generating over $100 million in sales. TRIP products are now available in leading supermarkets, natural retailers and online.
Our vision is to become the global leader in calming drinks and supplements, synonymous with calm in the same way Red Bull is with energy. We move fast, think big and are committed to becoming the defining brand for a generation who drinks less but prioritises mental wellbeing more than ever. There has never been a better time to join our incredible team and be part of the movement!
The Role: We’re on the lookout for a US Digital Merchandiser who will own and optimise the onsite experience across the US Shopify store, TikTok Shop, and key digital retail platforms. The focus is on PDP excellence, customer journeys, and conversion rate optimisation to drive revenue growth. You will deliver a best-in-class onsite experience through smart merchandising, content, UX, and testing, and manage agency partners supporting Retail.com and other US retail touchpoints. This role suits a commercially minded digital merchandiser with a strong visual eye, analytical skills, and hands-on Shopify experience.
- Own the US Shopify experience (conversion, AOV, engagement).
- Lead PDP optimisation across products (content, imagery, reviews, bundles, subscriptions, cross-sell).
- Build and optimise customer journeys across key pages and checkout.
- Drive a continuous CRO roadmap through testing and performance analysis.
- Own PDP improvements for TikTok Shop using platform best practices.
- Partner cross-functionally to evolve PDP storytelling and education.
- Track and report on merchandising and conversion performance.
- Manage agencies supporting Retail.com and US retail execution.
About You: Proven Shopify experience within a DTC or subscription business. Strong digital merchandising, PDP optimisation, and CRO expertise. Commercially minded with strong analytical skills. Hands-on experience with A/B testing and ecommerce analytics. Strong visual and UX sensibility. Experience managing agencies or partners. Desirable: TikTok Shop, subscription models, basic technical fluency.
We welcome applications from all qualified candidates. Please note that you’ll need to have the existing right to work in the UK, as we’re not able to provide visa sponsorship for this role.
The Package: Lovely, bright and spacious office 1 minute from Notting Hill Gate station, surrounded by TRIP pastel-coloured houses! 4 days per week in the office with the option to work from home on a Friday. Private Healthcare with Vitality including Virgin Gym 50% off. Holiday: 24 days + birthday off! 1 Wellness Day. Pension plan. Potential to take part in the company share scheme. TRIP product discount & Friends+Family codes. Mindfulness support with Calm App membership. Breakfast and snacks provided. Sleep support with monthly Dream Drops CBD Oil allowance. Working from Anywhere policy: 2 weeks per year in a maximum of 2 blocks. Sabbatical: After 2 years of service, a 6-week sabbatical is available.
US E-Commerce Executive employer: Trip
At TRIP, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. Our London-based team enjoys the benefits of hybrid working, opportunities for professional growth, and mentorship from seasoned professionals in the FMCG sector. Join us to make a meaningful impact while advancing your career in a supportive environment that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land US E-Commerce Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Trip are looking for when hiring for a US E-Commerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Trip for the US E-Commerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Trip as a US E-Commerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Trip’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a US E-Commerce Executive.
We think you need these skills to ace US E-Commerce Executive
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Trip, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Trip's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Trip. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Trip
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Trip uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Trip. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
