US E-Commerce Executive
US E-Commerce Executive

US E-Commerce Executive

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Own and optimise the US Shopify store and digital retail platforms for a top wellness brand.
  • Company: Join TRIP, the world's #1 calming beverage brand focused on mental wellbeing.
  • Benefits: Enjoy private healthcare, generous holiday, wellness days, and a vibrant office environment.
  • Why this job: Be part of a fast-growing company making a real impact on people's lives.
  • Qualifications: Experience with Shopify, digital merchandising, and strong analytical skills required.
  • Other info: Flexible working options and potential for a 6-week sabbatical after two years.

The predicted salary is between 36000 - 60000 £ per year.

TRIP’s mission is to create calm in the everyday chaos for our community, offering next-generation wellness products to power their lifestyle and nurture mental wellbeing. Co-founders Olivia and Daniel discovered plant-based wellness after a transformative personal experience and launched TRIP in 2019 to bring the most delicious, highest quality functional drinks and supplements to millions of people globally. Now the world’s #1 Calming Beverage Brand, TRIP’s award-winning drinks and wellness products are crafted with botanicals and adaptogens to help people relax, unwind and find balance. Since launch, TRIP has rapidly expanded from the UK to across Europe and North America, generating over $100 million in sales. TRIP products are now available in leading supermarkets, natural retailers and online.

Our vision is to become the global leader in calming drinks and supplements, synonymous with calm in the same way Red Bull is with energy. We move fast, think big and are committed to becoming the defining brand for a generation who drinks less but prioritises mental wellbeing more than ever. There has never been a better time to join our incredible team and be part of the movement!

The Role: We’re on the lookout for a US Digital Merchandiser who will own and optimise the onsite experience across the US Shopify store, TikTok Shop, and key digital retail platforms. The focus is on PDP excellence, customer journeys, and conversion rate optimisation to drive revenue growth. You will deliver a best-in-class onsite experience through smart merchandising, content, UX, and testing, and manage agency partners supporting Retail.com and other US retail touchpoints. This role suits a commercially minded digital merchandiser with a strong visual eye, analytical skills, and hands-on Shopify experience.

  • Own the US Shopify experience (conversion, AOV, engagement).
  • Lead PDP optimisation across products (content, imagery, reviews, bundles, subscriptions, cross-sell).
  • Build and optimise customer journeys across key pages and checkout.
  • Drive a continuous CRO roadmap through testing and performance analysis.
  • Own PDP improvements for TikTok Shop using platform best practices.
  • Partner cross-functionally to evolve PDP storytelling and education.
  • Track and report on merchandising and conversion performance.
  • Manage agencies supporting Retail.com and US retail execution.

About You: Proven Shopify experience within a DTC or subscription business. Strong digital merchandising, PDP optimisation, and CRO expertise. Commercially minded with strong analytical skills. Hands-on experience with A/B testing and ecommerce analytics. Strong visual and UX sensibility. Experience managing agencies or partners. Desirable: TikTok Shop, subscription models, basic technical fluency.

We welcome applications from all qualified candidates. Please note that you’ll need to have the existing right to work in the UK, as we’re not able to provide visa sponsorship for this role.

The Package: Lovely, bright and spacious office 1 minute from Notting Hill Gate station, surrounded by TRIP pastel-coloured houses! 4 days per week in the office with the option to work from home on a Friday. Private Healthcare with Vitality including Virgin Gym 50% off. Holiday: 24 days + birthday off! 1 Wellness Day. Pension plan. Potential to take part in the company share scheme. TRIP product discount & Friends+Family codes. Mindfulness support with Calm App membership. Breakfast and snacks provided. Sleep support with monthly Dream Drops CBD Oil allowance. Working from Anywhere policy: 2 weeks per year in a maximum of 2 blocks. Sabbatical: After 2 years of service, a 6-week sabbatical is available.

US E-Commerce Executive employer: Trip

TRIP is an exceptional employer that prioritises the wellbeing of its team while driving innovation in the wellness industry. With a vibrant office just a minute from Notting Hill Gate, employees enjoy a supportive work culture that includes flexible working options, comprehensive healthcare benefits, and opportunities for personal growth through initiatives like a sabbatical after two years. Join us to be part of a dynamic team dedicated to making a positive impact on mental wellbeing globally.
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Contact Detail:

Trip Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land US E-Commerce Executive

✨Tip Number 1

Get to know TRIP and its mission inside out! When you’re chatting with us, show that you understand our focus on mental wellbeing and how our products help people unwind. This will make you stand out as someone who truly gets what we’re about.

✨Tip Number 2

Prepare some killer questions for your interview! Ask about our plans for expanding the US market or how we optimise customer journeys. This shows you’re not just interested in the role but also in being part of our growth story.

✨Tip Number 3

Show off your Shopify skills! Bring examples of how you’ve improved conversion rates or enhanced user experiences in previous roles. We love seeing practical evidence of your expertise in action.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen to be part of our community from the get-go!

We think you need these skills to ace US E-Commerce Executive

Shopify Experience
Digital Merchandising
PDP Optimisation
Conversion Rate Optimisation (CRO)
Analytical Skills
A/B Testing
Ecommerce Analytics
Visual Sensibility
User Experience (UX) Design
Agency Management
Content Creation
Customer Journey Mapping
Performance Analysis
Cross-Selling Strategies

Some tips for your application 🫡

Show Your Passion for Wellness: When you're writing your application, let your enthusiasm for wellness and mental wellbeing shine through. We want to see how you connect with our mission at TRIP and why you’re excited about the role.

Tailor Your Experience: Make sure to highlight your Shopify experience and any relevant digital merchandising skills. We love seeing how your background aligns with what we do, so don’t hold back on those specific achievements!

Be Data-Driven: Since this role is all about optimisation and conversion rates, include examples of how you've used data to drive results in your previous roles. We appreciate a numbers-savvy approach that shows you can think analytically.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!

How to prepare for a job interview at Trip

✨Know Your Stuff

Before the interview, dive deep into TRIP's mission and products. Familiarise yourself with their calming beverages and how they stand out in the market. This will show your genuine interest and help you connect your skills to their vision.

✨Showcase Your Shopify Savvy

Since the role requires hands-on Shopify experience, be ready to discuss specific projects you've worked on. Bring examples of how you've optimised product pages or improved customer journeys, and be prepared to share metrics that demonstrate your impact.

✨Think Like a Customer

Put yourself in the shoes of TRIP's customers. Consider what makes a great online shopping experience for wellness products. Be ready to suggest ideas for enhancing the user experience on their Shopify store and TikTok Shop during the interview.

✨Be Data-Driven

TRIP values analytical skills, so come prepared to discuss how you've used data to drive decisions in previous roles. Whether it's A/B testing results or conversion rate improvements, having concrete examples will set you apart as a commercially minded candidate.

US E-Commerce Executive
Trip
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  • US E-Commerce Executive

    Full-Time
    36000 - 60000 £ / year (est.)
  • T

    Trip

    50-100
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