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- Tasks: Own and optimise the US Shopify store and digital retail platforms for a top wellness brand.
- Company: Join TRIP, the world's #1 calming beverage brand focused on mental wellbeing.
- Benefits: Enjoy private healthcare, generous holiday, wellness days, and a vibrant office environment.
- Why this job: Be part of a fast-growing company making a real impact on mental health.
- Qualifications: Experience with Shopify, digital merchandising, and strong analytical skills required.
- Other info: Flexible working options and potential for a 6-week sabbatical after two years.
The predicted salary is between 36000 - 60000 £ per year.
TRIP’s mission is to create calm in the everyday chaos for our community, offering next-generation wellness products to power their lifestyle and nurture mental wellbeing. Co-founders Olivia and Daniel discovered plant-based wellness after a transformative personal experience and launched TRIP in 2019 to bring the most delicious, highest quality functional drinks and supplements to millions of people globally. Now the world’s #1 Calming Beverage Brand, TRIP’s award-winning drinks and wellness products are crafted with botanicals and adaptogens to help people relax, unwind and find balance. Since launch, TRIP has rapidly expanded from the UK to across Europe and North America, generating over $100 million in sales. TRIP products are now available in leading supermarkets, natural retailers and online. Our vision is to become the global leader in calming drinks and supplements, synonymous with calm in the same way Red Bull is with energy. We move fast, think big and are committed to becoming the defining brand for a generation who drinks less but prioritises mental wellbeing more than ever.
We’re on the lookout for a US Digital Merchandiser who will own and optimise the onsite experience across the US Shopify store, TikTok Shop, and key digital retail platforms. The focus is on PDP excellence, customer journeys, and conversion rate optimisation to drive revenue growth. You will deliver a best-in-class onsite experience through smart merchandising, content, UX, and testing, and manage agency partners supporting Retail.com and other US retail touchpoints. This role suits a commercially minded digital merchandiser with a strong visual eye, analytical skills, and hands-on Shopify experience.
Responsibilities:
- Own the US Shopify experience (conversion, AOV, engagement).
- Lead PDP optimisation across products (content, imagery, reviews, bundles, subscriptions, cross-sell).
- Build and optimise customer journeys across key pages and checkout.
- Drive a continuous CRO roadmap through testing and performance analysis.
- Own PDP improvements for TikTok Shop using platform best practices.
- Partner cross-functionally to evolve PDP storytelling and education.
- Track and report on merchandising and conversion performance.
- Manage agencies supporting Retail.com and US retail execution.
About You:
- Proven Shopify experience within a DTC or subscription business.
- Strong digital merchandising, PDP optimisation, and CRO expertise.
- Commercially minded with strong analytical skills.
- Hands-on experience with A/B testing and ecommerce analytics.
- Strong visual and UX sensibility.
- Experience managing agencies or partners.
- Desirable: TikTok Shop, subscription models, basic technical fluency.
We welcome applications from all qualified candidates. Please note that you’ll need to have the existing right to work in the UK, as we’re not able to provide visa sponsorship for this role.
The Package:
- Lovely, bright and spacious office 1 minute from Notting Hill Gate station, surrounded by TRIP pastel-coloured houses!
- 4 days per week in the office with the option to work from home on a Friday.
- Private Healthcare with Vitality including Virgin Gym 50% off.
- Holiday: 24 days + birthday off!
- 1 Wellness Day.
- Pension plan.
- Potential to take part in the company share scheme.
- TRIP product discount & Friends+Family codes.
- Mindfulness support with Calm App membership.
- Breakfast and snacks provided.
- Sleep support with monthly Dream Drops CBD Oil allowance.
- Working from Anywhere policy: 2 weeks per year in a maximum of 2 blocks.
- Sabbatical: After 2 years of service, a 6-week sabbatical is available.
US E-Commerce Executive in London employer: Trip
Contact Detail:
Trip Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land US E-Commerce Executive in London
✨Tip Number 1
Get to know TRIP and its mission inside out! When you’re chatting with us, show that you understand our focus on mental wellbeing and how our products help people unwind. This will make you stand out as someone who truly gets what we’re about.
✨Tip Number 2
Don’t just talk about your skills; demonstrate them! If you’ve got Shopify experience, bring examples of how you’ve optimised product pages or improved customer journeys in the past. We love seeing real results!
✨Tip Number 3
Be ready to discuss your analytical skills! We want to hear how you’ve used data to drive decisions and improve conversion rates. Share specific metrics or outcomes from your previous roles to back up your claims.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at TRIP!
We think you need these skills to ace US E-Commerce Executive in London
Some tips for your application 🫡
Show Your Passion for Wellness: When you're writing your application, let your enthusiasm for wellness and mental wellbeing shine through. We want to see how you connect with our mission at TRIP and why you’re excited about the role!
Tailor Your Experience: Make sure to highlight your Shopify experience and any relevant digital merchandising skills. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Data-Driven: Since this role involves a lot of analysis and optimisation, include examples of how you've used data to drive decisions in your previous roles. We appreciate a numbers-savvy candidate who can back up their claims!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with TRIP!
How to prepare for a job interview at Trip
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify skills before the interview. Be ready to discuss specific features you've used, how you've optimised product pages, and any A/B testing you've conducted. This will show that you're not just familiar with the platform but can leverage it effectively for TRIP's goals.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to drive decisions in your previous roles. Bring examples of how you've tracked conversion rates or improved customer journeys. This will demonstrate your commercial mindset and ability to contribute to TRIP's revenue growth.
✨Visual Merchandising Matters
Since the role requires a strong visual eye, be ready to discuss your approach to digital merchandising. Bring examples of past projects where your visual sensibility made a difference. This will help you stand out as someone who understands the importance of aesthetics in e-commerce.
✨Understand TRIP's Brand and Mission
Familiarise yourself with TRIP’s products and their mission to promote mental wellbeing. Be prepared to discuss how you can align your strategies with their vision of becoming the global leader in calming drinks. Showing genuine interest in the brand will resonate well with the interviewers.
