At a Glance
- Tasks: Create engaging UX copy for new features and improve existing content.
- Company: Join Trip.com Group, a leading global travel service provider.
- Benefits: Flexible work arrangements, career growth, and fun team events.
- Other info: Relocation options available for successful candidates.
- Why this job: Make a global impact while enhancing user experiences in travel.
- Qualifications: Native English speaker with UX writing experience; Mandarin is a plus.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
About the Role
We’re seeking a UX Writer to join our team in Trip.com’s Hotel Business Unit. You’ll play a crucial role in enhancing the user experience by creating compelling and user-friendly copy for new features. Your ability to effectively write from a user-focused perspective will be essential to this role. This is an in‑house position located in London, Berlin, or Shanghai.
In this Role, you’ll get to:
- Write clear, concise, and engaging UX copy for new features, ensuring it aligns with the brand voice and tone.
- Revise and improve existing copy on the platform to enhance user experience and overall product quality.
- Collaborate closely with product managers, business development teams, and developers to ensure requirements are met.
- Demonstrate a strong product design sense, identifying design flaws and suggesting creative solutions through copy.
What you’ll Need to Succeed:
- Native English speaker with working proficiency in Mandarin Chinese.
- Experience in UX writing and a portfolio of past work are a plus.
- Based in London, Berlin, or Shanghai, or willing to relocate. We offer relocation options for successful candidates.
- Excellent writing skills with the ability to follow tone of voice guidelines and translate user insights into intuitive experiences.
- Strong knowledge of UX writing best practices.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
Benefits
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
UX Writer, UK employer: Trip.com
At Trip.com Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. As a UX Writer, you'll not only have the opportunity to shape user experiences but also benefit from abundant career growth opportunities, flexible work arrangements, and a supportive environment that celebrates your achievements. Join us to embark on a rewarding journey where your contributions make a global impact in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land UX Writer, UK
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Trip.com for a UX Writer, UK, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Trip.com before they go live!
We think you need these skills to ace UX Writer, UK
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Writer, UK at Trip.com, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Trip.com does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Trip.com. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Trip.com.
How to prepare for a job interview at Trip.com
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Trip.com, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Trip.com might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Trip.com!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Trip.com is looking for.
