At a Glance
- Tasks: Lead product design for rail-booking experiences across mobile and web.
- Company: Join Trip.com Group, a global leader in travel services.
- Benefits: Flexible work arrangements, career growth opportunities, and fun team events.
- Other info: Be part of a supportive, inclusive team passionate about travel.
- Why this job: Make a real impact on travel experiences for millions of customers.
- Qualifications: 3+ years in UX/UI design with strong Figma skills.
The predicted salary is between 54000 - 66000 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
About the Role
We are looking for a London-based Senior Product Designer to create rail-booking experiences that feel genuinely designed for the EU market. You will combine strong product-design skills with first-hand knowledge of EU rail travel, helping international teams understand local passenger needs, behaviours and expectations.
Responsibilities:
- Lead end-to-end product design across mobile and web, from user flows and concepts to polished interfaces and prototypes.
- Simplify complex rail journeys involving fares, Railcards, ticket restrictions, disruptions, cancellations and refunds.
- Apply EU-specific terminology, content patterns, visual conventions and accessibility standards.
- Use research, customer feedback and product data to validate and improve designs.
- Collaborate with Product Managers, Engineers and international stakeholders while contributing to our design system.
- Share EU-market insights with international stakeholders and help the wider team make informed localisation decisions.
Qualifications:
- Significant experience in product, UX/UI or interaction design.
- At least 3 years and above of relevant experience in the travel and tech industry.
- Based in London, or committed to relocating before starting.
- Experience localising global products for the EU market.
- Strong interaction and visual-design skills, with the ability to simplify complex information.
- Advanced Figma skills, including components, auto layout, design tokens and prototyping.
- A polished portfolio showing your process, ownership and product impact.
Why Trip.com Group
We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting. Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe. You will be part of a journey of globalization and have a world-class stage to unleash your talent.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Have a good trip, and see you soon!
UI/UX Senior Designer(MJ003971) employer: Trip.com
Trip.com is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Edinburgh. With generous benefits such as 33 days of annual leave, a hybrid working model, and opportunities for continuous learning and career progression, employees are empowered to thrive both personally and professionally. Join a diverse team where many leaders began their journey in customer service, making it a fantastic place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land UI/UX Senior Designer(MJ003971)
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Trip.com for a UI/UX Senior Designer(MJ003971), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Trip.com before they go live!
We think you need these skills to ace UI/UX Senior Designer(MJ003971)
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UI/UX Senior Designer(MJ003971) at Trip.com, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Trip.com does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Trip.com. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Trip.com.
How to prepare for a job interview at Trip.com
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Trip.com, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Trip.com might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Trip.com!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Trip.com is looking for.
