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- Tasks: Provide top-notch support to travellers via phone, chat, and email.
- Company: Leading travel service platform with a supportive team culture.
- Benefits: Health cashback plans, annual leave, and career development opportunities.
- Why this job: Join a dynamic team and help travellers while developing your skills.
- Qualifications: Fluent in Turkish and English with strong communication skills.
- Other info: Hybrid work model for flexibility and work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A leading travel service platform is seeking a Customer Service Advisor who is fluent in Turkish and English. This full-time role will involve providing exceptional service to travelers across phone, chat, and email.
Key responsibilities include:
- Resolving travel-related issues
- Collaborating with a supportive team to meet KPIs
The ideal candidate will be resilient, adaptable, and possess strong communication skills.
The company offers great benefits, including health cashback plans, annual leave, and career development opportunities.
Turkish-Speaking Travel Support Specialist (Hybrid) employer: Trip.com
Contact Detail:
Trip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turkish-Speaking Travel Support Specialist (Hybrid)
✨Tip Number 1
Make sure you brush up on your Turkish and English communication skills. Practise common travel-related scenarios so you can handle any questions or issues that come your way during the interview.
✨Tip Number 2
Research the company and its services thoroughly. Knowing their offerings and values will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for role-play scenarios! Since you'll be dealing with customers, practising how to resolve travel-related issues in a friendly and efficient manner will give you an edge during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Turkish-Speaking Travel Support Specialist (Hybrid)
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Turkish and English, make sure to highlight your language proficiency right at the start. Use examples of how you've used these skills in previous roles to impress us!
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect the specific requirements of the Travel Support Specialist role. We love seeing how you connect your experience to what we do.
Highlight Your Customer Service Experience: This role is all about providing exceptional service, so be sure to showcase any relevant customer service experience. Share stories that demonstrate your problem-solving skills and ability to handle travel-related issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture while you’re at it!
How to prepare for a job interview at Trip.com
✨Brush Up on Your Language Skills
Since the role requires fluency in both Turkish and English, make sure you’re comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your versatility during the interview.
✨Know the Company Inside Out
Research the travel service platform thoroughly. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to resolve a travel-related issue. Think of potential scenarios and how you would handle them, showcasing your problem-solving skills and adaptability.
✨Showcase Your Team Spirit
Collaboration is key in this role, so be ready to discuss examples of how you’ve worked well in a team before. Highlight your resilience and adaptability, as these traits are essential for meeting KPIs and providing exceptional service.
