At a Glance
- Tasks: Assist travellers with bookings and queries via phone, chat, and email.
- Company: Join a global travel-tech company with a customer-first culture.
- Benefits: Enjoy strong benefits and clear career development opportunities.
- Other info: Full-time hybrid role with a focus on achieving KPIs.
- Why this job: Make a difference in travel experiences while working in a dynamic environment.
- Qualifications: Fluency in Turkish and English, with a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Trip. com Edinburgh is seeking a Customer Service Representative fluent in Turkish and English to assist travellers with hotel bookings, flight queries, and related support via phone, chat and email.
This full‑time, hybrid role focuses on delivering outstanding service, achieving KPIs, and resolving travel issues end‑to‑end while upholding Trip. com’s customer‑first culture.
The position offers strong benefits and clear opportunities for career development within a global travel-tech company.
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Turkish-Speaking Travel Support Advisor employer: Trip.com
Trip.com Edinburgh is an exceptional employer that prioritises a customer-first culture while offering a dynamic work environment for Turkish-speaking Travel Support Advisors. With strong benefits, a commitment to employee growth, and the unique opportunity to be part of a global travel-tech company, employees can thrive both personally and professionally in this hybrid role. Join us to make a meaningful impact in the travel industry while enjoying a supportive and collaborative workplace.