At a Glance
- Tasks: Support hotel partners and manage relationships while coordinating exciting projects.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant culture.
- Benefits: Enjoy flexible work arrangements, career growth opportunities, and fun team events.
- Other info: Experience a world-class environment with opportunities for global career paths.
- Why this job: Be part of a dynamic team making every trip perfect for millions worldwide.
- Qualifications: 3+ years in sales or account management, with strong analytical and communication skills.
The predicted salary is between 44595 - 54505 £ per year.
Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip. com Group is a leading global travel service provider comprising of Trip. com , Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip. com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip. com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
We are currently recruiting a Market Executive to join our Europe Chain team, based in our amazing London offices.
Responsibilities
- Provide administrative support to the hotel partners and the hotel supply network;
- Support the team with the maintenance of relationships with chain hotel partners, and
- coordinate with other departments involved in the assigned projects;
- Work closely with Market Managers and to manage hotel accounts for different
- enquiries;
- Train new hotels on how to use the extranet, manage rates and availability on site
- Assist in activation of hotels in consultation with Market Managers to manage the
- Prepare business review reports as necessary;
- Co-ordinate the merchandising activities for hotel partners with special deals and
- promotions;
- Responsible for timely and accurate delivery of content and photos for the new and
- existing hotels;
- Manage other ad-hoc administrative requests and operative task.
Qualifications
- 3+ years’ experience in sales, account management, business development, or revenue-related roles, ideally within the hospitality and tourism industry.
- Fluency in English, both written and verbal, is essential.
- Strong data-driven and analytical mindset, with the ability to interpret data, identify trends and opportunities, translate insights into clear recommendations, and implement effective action plans.
- Excellent presentation and communication skills, with the ability to effectively engage and influence stakeholders at different levels.
- Strong relationship-building skills, with the ability to establish trust and develop mutually beneficial partnerships.
- Highly organised and self-motivated, with a demonstrated ability to prioritise effectively, manage multiple responsibilities, and deliver against key targets and deadlines.
- A proactive self-starter who is motivated, persistent, results-oriented, and comfortable taking ownership to drive key business outcomes.
- Commercially minded, with the ability to use data and market insights to support decision-making and drive performance.
- Strong work ethic and commitment to delivering an excellent level of service to both internal and external stakeholders.
- This role is based in
London, United Kingdom .
Why Trip. com Group
We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting.
Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe.
You will be part of a journey of globalization and have a world-class stage to unleash your talent.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- #J-18808-Ljbffr
Market Executive, Europe(MJ003820) employer: Trip.com
Trip.com is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Edinburgh. With generous benefits such as 33 days of annual leave, performance bonuses, and a commitment to continuous learning, employees are empowered to thrive in their roles. The multicultural environment fosters collaboration and support, making it an ideal place for those looking to make a meaningful impact in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Market Executive, Europe(MJ003820)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Trip.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Trip.com
Don't be shy about reaching out to Trip.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Market Executive, Europe(MJ003820)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Trip.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Trip.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
