At a Glance
- Tasks: Support hotel partners and coordinate projects in a dynamic travel environment.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant culture.
- Benefits: Flexible work arrangements, career growth opportunities, and fun team events.
- Other info: Embrace a diverse and inclusive culture with global career paths.
- Why this job: Make an impact in the travel industry while developing your skills and career.
- Qualifications: 1-2 years in Travel & Tourism or E-commerce; detail-oriented and proactive.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Purpose of role
We are looking for a proactive team player with a passion for travel and strong organisational skills to join our London team, providing administrative support to hotel partners and the hotel supply network.
In this Role, you’ll get to:
- Support the team in maintaining relationships with local hotel partners and coordinate with other departments on assigned projects
- Ensure competitiveness of hotels within your portfolio
- Participate in market and competitor research
- Prepare business review reports as needed
- Help hotels resolve issues related to accounting, allotment, notifications, cancellations, etc.
- Coordinate merchandising activities for hotel partners, including special deals and promotions
- Ensure timely and accurate delivery of content and photos for new and existing hotels
- Manage other ad‑hoc administrative requests and operational tasks
Qualifications / Skills
Essential
- Detail‑oriented with fast learning capability
- 1–2 years’ experience in Travel & Tourism or E‑commerce industry – ideally Account Management or Revenue Management
- Fluent in written and spoken English
- Able to work independently with minimal supervision
- Dynamic, positive, proactive, and a great team player
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Google Workspace
- Legally authorised to work in the UK
Advantageous
- Experience in e‑commerce, marketing support, hotel reservations and coordination, or revenue/yield management
- Energy, proactivity, and enthusiasm with a real desire to grow and learn
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colourful team events.
Market Executive, Europe(MJ002097) employer: Trip.com
Trip.com is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Edinburgh. With generous benefits such as 33 days of annual leave, performance bonuses, and a commitment to continuous learning, employees are empowered to thrive in their roles. The multicultural environment fosters collaboration and support, making it an ideal place for those looking to make a meaningful impact in the travel industry.
