At a Glance
- Tasks: Support hotel partners and manage relationships while gaining hands-on experience in business development.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant team culture.
- Benefits: Flexible hours, valuable industry experience, and a supportive work environment.
- Other info: Enjoy a dynamic internship with opportunities for growth and development.
- Why this job: Dive into the travel industry and make a real impact while learning from the best.
- Qualifications: Detail-oriented, proactive, and passionate about travel; experience in tourism is a plus.
The predicted salary is between 20000 - 30000 £ per year.
This Internship is ideal for final year students.
Duration: 6 months
Term time: 18.75 hrs/week
Holidays: 37.5 hrs/week
About Us
Trip.com Group Limited (NASDAQ: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Founded in 1999 and listed on NASDAQ in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
Purpose of the role
We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our happy team in London, providing administrative support to the hotel partners and the hotel supply network.
Responsibilities
- Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project.
- Train new hotels on how to use the extranet, manage rates and availability on site.
- Assist in activation of hotels in consultation with Market Managers to manage the supplier accounts.
- Manage whole back end of hotels’ extranet.
- Help hotels to solve issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research.
- Ensure competitiveness of hotels within portfolio.
- Prepare business review reports as necessary.
- Co-ordinate the merchandising activities for hotel partners with special deals and promotions.
- Responsible for timely and accurate delivery of content and photos for the new and existing hotels.
- Manage other ad-hoc administrative requests and operative tasks.
Qualifications/Skills
- Detail oriented and fast learning capability.
- If you have some experience of the Travel & Tourism Industry, that would be a real bonus for us, but the right attitude is more important.
- You should be fluent in written and spoken English.
- Able to work independently with minimal supervision.
- Dynamic, positive, proactive and a great team player.
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Google Workspace.
- Legally authorized to work in the UK.
- Multitasking capability.
- Any relevant experience in e-commerce, marketing support, hotel reservation and coordination, revenue/yield management, etc would be an advantage.
- Energy, proactivity and enthusiasm with a real desire to grow and learn.
Why Trip.com Group
We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting. Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe.
Market Executive (Business Development Support) - Internship(MJ003702) employer: Trip.com
Trip.com is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Edinburgh. With generous benefits such as 33 days of annual leave, performance bonuses, and a commitment to continuous learning, employees are empowered to thrive in their roles. The multicultural environment fosters collaboration and support, making it an ideal place for those looking to make a meaningful impact in the travel industry.
