At a Glance
- Tasks: Support hotel partnerships and manage daily account activities in a dynamic team.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant culture.
- Benefits: Flexible work arrangements, career growth opportunities, and fun team events.
- Why this job: Make a global impact while developing your skills in the travel industry.
- Qualifications: Detail-oriented, fluent in English, and eager to learn; experience is a plus.
- Other info: Embrace an inclusive culture that celebrates your journey and achievements.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to:
- Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project.
- Support the Market Manager on daily account management, including but not limited to system setup and partner enquiries.
- Train new hotels on how to use the extranet, manage rates, and availability on site.
- Assist in the activation of hotels in consultation with Market Managers to manage the supplier accounts.
- Resolve all issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research.
- Prepare business review reports as necessary.
- Coordinate the merchandising activities for hotel partners with special deals and promotions.
- Responsible for the timely and accurate delivery of content and photos for the new and existing hotels.
- Manage other ad-hoc administrative requests and operative tasks.
What you’ll Need to Succeed:
- Detail-oriented and fast learning capability.
- Fluency in written and spoken English.
- Ability to work independently.
- Dynamic, positive, and a good team player.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Legally authorized to work in the UK.
- Relevant experience in e-commerce, Sales/Account management support, revenue/yield management would be an advantage, but not necessary.
- Energetic and enthusiastic with a real desire to grow and learn.
Why Trip.com Group:
- We offer a stage to unleash your full potential and drive global impact.
- As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace.
- Everyone is on a trip, whether it’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangements.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Market Executive/Account Executive,UK employer: Trip.com
Contact Detail:
Trip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Executive/Account Executive,UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Market Executive role. Highlight your skills, experiences, and enthusiasm for the travel industry to make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Trip.com Group and ready to embark on this exciting journey with us.
We think you need these skills to ace Market Executive/Account Executive,UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Market Executive role. Highlight any relevant experience in account management or e-commerce, and don’t forget to showcase your detail-oriented nature!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your skills align with what we’re looking for and why you want to be part of our team.
Showcase Your Skills: We love seeing candidates who can demonstrate their proficiency in Microsoft Office tools. If you’ve got experience managing rates or working with hotel partners, make sure to include that in your application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Trip.com
✨Know Your Stuff
Before the interview, make sure you research Trip.com Group thoroughly. Understand their services, values, and recent developments in the travel industry. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Skills
Be ready to discuss your experience with account management and customer service. Prepare specific examples of how you've successfully managed relationships or resolved issues in previous roles. Highlight your proficiency in Microsoft Office tools, as these are crucial for the role.
✨Ask Smart Questions
Prepare thoughtful questions to ask your interviewers about the team dynamics, growth opportunities, and the company's future plans. This demonstrates your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Trip.com Group values dynamic and positive team players, so showing your enthusiasm and willingness to learn can set you apart from other candidates.