At a Glance
- Tasks: Expand our hotel partner portfolio and promote Trip.com services in the UK market.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant culture.
- Benefits: Flexible work arrangements, career growth opportunities, and fun team events.
- Other info: Experience a global career path with internal transfer and learning opportunities.
- Why this job: Be part of a dynamic team making travel dreams come true for millions.
- Qualifications: 2+ years in OTA or e-commerce, strong communication skills, and a positive attitude.
The predicted salary is between 44595 - 54505 £ per year.
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
We are currently recruiting for a Contracts/Account Manager to join our UK team, based in our amazing London offices.
Responsibilities:
- Build and progressively expand the portfolio of local hotel partners within the UK market, by introducing prospective high potential partners to Trip.com proposition and facilitating the onboarding process.
- Promote the Trip.com brand name and its online reservation services to hotels.
- Maintain best rate parity, availability and inventory of responsible hotels.
- Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs.
- Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brand's merchandising and marketing efforts.
- Help to launch promotional campaigns to enhance productivity and opportunities to manage room availability and maintain competitiveness on Trip.com Group.
- Responsible for the assigned market, and conduct data research and analysis (market, product, competitor, price, supplier, etc.).
- Other assigned tasks and projects.
Qualifications:
- Fluent in English.
- A minimum of 2 years working experience in OTA, e-commerce operation, marketing support, hotel reservation and coordination, revenue/yield management ideally within the UK market.
- Able to work independently with minimal supervision.
- Dynamic, positive and a good team player.
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
- Relevant exposure in OTA environment will have an added advantage.
- Flexibility to fast-changing business environment, and a fast learner.
- Legally authorized to work in London.
Why Trip.com Group:
- We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting.
- Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe.
- You will be part of a journey of globalization and have a world-class stage to unleash your talent.
- Our rapid business growth globally offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skills and professional expertise.
- We encourage flexible work arrangements.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colourful team events.
Have a good trip, and see you soon!
Market Manager, Europe(MJ004061) in London employer: Trip.com
Trip.com is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Edinburgh. With generous benefits such as 33 days of annual leave, a hybrid working model, and opportunities for continuous learning and career progression, employees are empowered to thrive both personally and professionally. Join a diverse team where many leaders began their journey in customer service, making it a fantastic place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Market Manager, Europe(MJ004061) in London
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We think you need these skills to ace Market Manager, Europe(MJ004061) in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Trip.com, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Trip.com
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Trip.com’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
