At a Glance
- Tasks: Support hotel partnerships and manage accounts while collaborating with dynamic teams.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant culture.
- Benefits: Flexible work arrangements, career growth opportunities, and fun team events.
- Other info: Embrace a global career path with internal transfer opportunities.
- Why this job: Make a real impact in the travel industry while developing your skills.
- Qualifications: Detail-oriented, proactive, and fluent in English; travel experience is a bonus.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Introduction
This isn't a traditional account management role. It sits between Manager and Executive, with a clear path to Market Manager. You'll manage a small portfolio of Nordic partners, handle account management and pitching, and work closely with local and HQ based teams.
In this Role, you’ll get to:
- Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project.
- Train new hotels on how to use the extranet, manage rates and availability on site.
- Assist in the activation of hotels in consultation with Market Managers to manage the supplier accounts.
- Manage the whole back end of hotels’ extranet.
- Resolve all issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research.
- Ensure competitiveness of hotels within portfolio.
- Prepare business review reports as necessary.
- Co-ordinate the merchandising activities for hotel partners with special deals and promotions.
- Responsible for the timely and accurate delivery of content and photos for the new and existing hotels.
- Manage other ad-hoc administrative requests and operative tasks.
What you'll Need to Succeed:
- Detail-oriented and fast learning capability.
- If you have some experience in the Travel & Tourism Industry, that would be a real bonus for us, but the right attitude is more important.
- You should be fluent in written and spoken English.
- Able to work independently with minimal supervision.
- Dynamic, positive, proactive, and a great team player.
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Google Workspace.
- Legally authorized to work in London.
- Multitasking capability.
- Relevant experience in e-commerce, marketing support, hotel reservation and coordination, revenue/yield management, etc. would be an advantage.
- Energy, proactivity and enthusiasm with a real desire to grow and learn.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skills and professional expertise.
- We encourage flexible work arrangements.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Market Executive (Business Development Support), Europe in London employer: Trip.com
At Trip.com Group, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With abundant career growth opportunities, including a clear path to Market Manager and encouragement for internal transfers, we empower our employees to define their own career journeys while enjoying flexible work arrangements and engaging team events. Join us to be part of a global team that values your contributions and supports your professional development in the thriving travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Market Executive (Business Development Support), Europe in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Market Executive (Business Development Support), Europe in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Market Executive role. Highlight any relevant experience in travel, e-commerce, or account management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Tell us why you’re excited about joining Trip.com Group and how you can contribute to our mission.
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office and Google Workspace. We love detail-oriented candidates who can multitask, so give us examples of how you've done this in past roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Trip.com
✨Know Your Market
Before the interview, dive deep into the travel and tourism industry, especially focusing on the Nordic market. Understand current trends, key players, and what makes a hotel stand out in that region. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Skills
Be ready to discuss your proficiency in Microsoft Office and Google Workspace. Prepare examples of how you've used these tools in past roles, particularly in managing data or creating reports. Highlighting your detail-oriented nature and multitasking abilities will resonate well with the expectations for this position.
✨Demonstrate Team Spirit
Since this role requires collaboration with various teams, come prepared with examples of how you've successfully worked in a team environment. Share stories that showcase your dynamic and proactive attitude, as well as your ability to support others while achieving common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, growth opportunities, and the specifics of the Market Executive role. This shows your enthusiasm and helps you gauge if the company aligns with your career aspirations. Plus, it demonstrates that you're serious about making a meaningful contribution.
