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For Companies At a Glance
- Tasks: Support hotel partnerships and manage daily account activities in a dynamic team environment.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant culture.
- Benefits: Flexible work arrangements, career growth opportunities, and fun team events.
- Why this job: Make a global impact while developing your skills in the travel industry.
- Qualifications: Detail-oriented, fluent in English, and eager to learn; experience in e-commerce is a plus.
- Other info: Embrace an inclusive culture that celebrates your journey and progress.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to:
- Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project.
- Support the Market Manager on daily account management, including but not limited to system setup and partner enquiries.
- Train new hotels on how to use the extranet, manage rates, and availability on site.
- Assist in the activation of hotels in consultation with Market Managers to manage the supplier accounts.
- Resolve all issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research.
- Prepare business review reports as necessary.
- Coordinate the merchandising activities for hotel partners with special deals and promotions.
- Responsible for the timely and accurate delivery of content and photos for the new and existing hotels.
- Manage other ad-hoc administrative requests and operative tasks.
What you’ll Need to Succeed:
- Detail-oriented and fast learning capability.
- Fluency in written and spoken English.
- Ability to work independently.
- Dynamic, positive, and a good team player.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Legally authorized to work in the UK.
- Relevant experience in e-commerce, Sales/Account management support, revenue/yield management would be an advantage, but not necessary.
- Energetic and enthusiastic with a real desire to grow and learn.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise.
- We encourage flexible work arrangements.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Market Executive/Account Executive,UK in London employer: Trip.com
Contact Detail:
Trip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Executive/Account Executive,UK in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. Show your enthusiasm for the role and be ready to share how your skills can help them succeed. Remember, it's all about making a great impression!
✨Follow Up
After an interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. A little gratitude goes a long way in making you stand out.
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website. It not only streamlines the process but also shows your genuine interest in joining our team at Trip.com Group. Let’s get you on board!
We think you need these skills to ace Market Executive/Account Executive,UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Market Executive role. Highlight any relevant experience in e-commerce or account management, and don’t forget to showcase your detail-oriented nature and ability to work independently.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your skills align with what we’re looking for, and don’t hesitate to show off your dynamic personality.
Showcase Your Skills: We want to see your proficiency in Microsoft Office, especially Word and Excel. If you have any experience with hotel management systems or similar tools, make sure to include that too. It’ll give you an edge!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Trip.com
✨Know Your Stuff
Before the interview, make sure you research Trip.com Group thoroughly. Understand their services, values, and recent developments in the travel industry. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Skills
Prepare to discuss your experience with account management and customer service. Think of specific examples where you've successfully managed relationships or resolved issues. Highlight your proficiency in Microsoft Office tools, as these are crucial for the role.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the team dynamics, the challenges they face in the market, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute.
✨Be Yourself
While it's important to be professional, let your personality shine through. Trip.com Group values a dynamic and positive attitude, so don’t hesitate to express your enthusiasm for the role and your desire to grow within the company.