Trip.com Group is seeking a Client Success-focused professional to drive retention and growth across corporate travel solutions. You will manage key client relationships, understand client needs, and coordinate with internal teams to ensure exceptional service delivery.
The role emphasizes upselling, renewals, and cross-functional teamwork to expand share of wallet and enhance profitability.
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Global Client Success Manager — Growth & Retention in London employer: Trip.com
Trip.com is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Edinburgh. With generous benefits such as 33 days of annual leave, a hybrid working model, and opportunities for continuous learning and career progression, employees are empowered to thrive both personally and professionally. Join a diverse team where many leaders began their journey in customer service, making it a fantastic place for meaningful and rewarding employment.
