HR Business Partner

HR Business Partner

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Collaborate with leaders to align HR initiatives with business goals and enhance employee experience.
  • Company: Trip.com Group is a leading global travel service provider with a diverse international team.
  • Benefits: Enjoy flexible work arrangements, career growth opportunities, and fun company-sponsored events.
  • Why this job: Join a fast-paced environment where you can make a global impact and shape company culture.
  • Qualifications: 10+ years of HR experience, strong communication skills, and a proactive problem-solving mindset required.
  • Other info: Internal transfers and global job rotations are encouraged for career advancement.

The predicted salary is between 43200 - 72000 £ per year.

Regular London Accommodation Other Job ID:5730

Update 2025-04-23

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

As the HR Business Partner for our Accommodation Business Group in Europe, you’ll join a fast-paced team within a rapidly growing start-up environment. This role sits at the intersection of business and HR partnering closely with global stakeholders to build impactful initiatives from the ground up, influence key decisions, and contribute to the culture and success of a truly global organisation.

In this Role, you’ll get to:

  • Collaborate closely with business leaders to understand key strategies and objectives. Enable the creation of high performing, engaged teams by aligning people initiatives with business goals.
  • Act as a trusted advisor and coach to managers and employees on a range of people matters, including performance, leadership, and team dynamics.
  • Lead initiatives that foster a positive employee experience. Proactively identify pain points, design solutions, and support effective communication strategies across all levels of the organization.
  • Support critical hiring processes, including selection and assessment of key roles by partnering with local Talent Acquisition team when required.
  • Identify high-potential talent and support development efforts under the instruction from ABG HQ HR team to implement regional/ global talent programs consistently.
  • Work closely with local and corporate HR teams to implement HR solutions tailored to local needs. Support change management efforts and ensure seamless integration of global HR initiatives at the regional level.
  • Perform other HR-related duties and initiatives as required to meet evolving business needs.

What you\’ll Need to Succeed:

  • Minimum 10 years of HR experience in regional organisations mainly in EU or leading digital businesses, ideally within fast-paced, commercial environments.
  • Bachelor’s degree or above.
  • Excellent verbal and written communication skills in English; strong interpersonal and communication skills.
  • Broad HR expertise including recruitment, performance management, employee relations management and learning & development.
  • Strong business acumen with a proactive, problem-solving mindset. Able to thrive in fast-paced environments and remain results-oriented with steady performance under pressure.
  • Proven ability to build relationships, influence across levels, and drive alignment in cross-cultural regional teams.
  • High integrity and credibility; keep honest and transparent communication, skilled in building trust and engaging diverse stakeholders.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it\’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

  • Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
  • Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
  • We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
  • We encourage flexible work arrangement.
  • Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at

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HR Business Partner employer: Trip.com

At Trip.com Group, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an HR Business Partner in London, you'll have the opportunity to drive impactful initiatives within a rapidly growing global organisation, while benefiting from abundant career growth opportunities, flexible work arrangements, and a supportive environment that celebrates both personal and professional milestones.
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Contact Detail:

Trip.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Business Partner

✨Tip Number 1

Network with professionals in the HR field, especially those who have experience in fast-paced environments or digital businesses. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in HR.

✨Tip Number 2

Familiarise yourself with the specific challenges and opportunities within the accommodation sector of the travel industry. Understanding the nuances of this market will help you demonstrate your business acumen during interviews.

✨Tip Number 3

Prepare to discuss your experience in building high-performing teams and how you've aligned HR initiatives with business goals in previous roles. Be ready to share specific examples that highlight your problem-solving skills and ability to influence stakeholders.

✨Tip Number 4

Research Trip.com Group's culture and values thoroughly. Tailor your conversations to reflect how your personal values align with theirs, showcasing your understanding of their commitment to an inclusive and engaging workplace.

We think you need these skills to ace HR Business Partner

HR Expertise
Recruitment Skills
Performance Management
Employee Relations Management
Learning and Development
Strong Communication Skills
Interpersonal Skills
Business Acumen
Problem-Solving Mindset
Change Management
Stakeholder Engagement
Cross-Cultural Team Collaboration
Trust Building
Adaptability in Fast-Paced Environments
Coaching and Mentoring

Some tips for your application 🫡

Understand the Role: Before applying, take the time to thoroughly read the job description for the HR Business Partner position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customise your CV to highlight relevant HR experience, particularly in regional organisations or digital businesses. Emphasise your achievements in performance management, employee relations, and team dynamics to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Trip.com Group's culture and values. Explain how your background and skills can contribute to their goals, particularly in fostering a positive employee experience and supporting change management.

Highlight Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and provide examples of how you've successfully influenced stakeholders in previous roles.

How to prepare for a job interview at Trip.com

✨Understand the Company Culture

Before your interview, take some time to research Trip.com Group's culture and values. Familiarise yourself with their commitment to inclusivity and teamwork, as this will help you align your answers with what they value in their employees.

✨Showcase Your HR Expertise

Be prepared to discuss your broad HR expertise, particularly in recruitment, performance management, and employee relations. Use specific examples from your past experience to demonstrate how you've successfully navigated these areas in fast-paced environments.

✨Highlight Your Business Acumen

Since the role requires strong business acumen, think of instances where you've contributed to business strategies or initiatives. Be ready to explain how your HR decisions have positively impacted business outcomes.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle team dynamics. Practice articulating your thought process and solutions clearly, as this will showcase your proactive mindset and ability to thrive under pressure.

HR Business Partner
Trip.com
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