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- Tasks: Provide exceptional customer service via phone, chat, and email.
- Company: Global travel service company based in Edinburgh.
- Benefits: Competitive annual leave, health benefits, monthly bonuses, and professional development.
- Why this job: Join a dynamic team and enhance your career in the travel industry.
- Qualifications: Fluency in English and Dutch, plus prior customer service experience.
- Other info: Great opportunities for career advancement and unique experiences.
The predicted salary is between 30000 - 42000 £ per year.
A global travel service company in Edinburgh is looking for a Dutch Speaking Customer Advisor to provide exceptional service via phone, chat, and email. Candidates should have prior customer service experience and be fluent in both English and Dutch.
This role offers competitive annual leave, health benefits, monthly bonuses, and opportunities for professional development in a dynamic work environment. Your journey with us could lead to numerous career advancements and experiences.
Dutch-Speaking Travel Customer Advisor in Edinburgh employer: Trip.com
Contact Detail:
Trip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch-Speaking Travel Customer Advisor in Edinburgh
✨Tip Number 1
Make sure you brush up on your Dutch and English skills before the interview. Practising common customer service scenarios can really help us stand out as candidates who are ready to provide exceptional service.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will not only help us tailor our responses but also show that we’re genuinely interested in being part of their team.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that we’re engaged and eager to learn more about the role and the company culture, which is super important in a customer service position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that dream job with us.
We think you need these skills to ace Dutch-Speaking Travel Customer Advisor in Edinburgh
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about providing exceptional service in both Dutch and English, make sure to highlight your fluency in both languages. Use clear and concise language in your application to demonstrate your communication skills.
Tailor Your Experience: We want to see how your previous customer service experience makes you a perfect fit for this role. Be specific about your past roles and how they relate to the travel industry or customer support. This will help us see your potential!
Be Personable: Remember, we’re looking for someone who can connect with customers. Let your personality shine through in your written application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can start the process of getting to know you better!
How to prepare for a job interview at Trip.com
✨Brush Up on Your Language Skills
Since this role requires fluency in both Dutch and English, make sure you're comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your versatility during the interview.
✨Know the Company Inside Out
Research the global travel service company thoroughly. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role.
✨Prepare for Customer Scenarios
Think of examples from your previous customer service experience where you handled difficult situations or went above and beyond for a customer. Be ready to discuss these scenarios, as they’ll likely come up during the interview.
✨Show Enthusiasm for Travel
As a Travel Customer Advisor, your passion for travel can set you apart. Share your own travel experiences and how they’ve shaped your understanding of customer needs in the travel industry. This personal touch can make a lasting impression.
