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- Tasks: Assist travellers with bookings and queries through various channels.
- Company: Leading travel service provider with a supportive culture.
- Benefits: 33 days annual leave, bonuses, and hybrid working options.
- Why this job: Join a dynamic team and prioritise your personal development.
- Qualifications: Fluent in English and Arabic with customer service experience.
- Other info: Strong communication skills are essential for this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading travel service provider is seeking a Customer Service Advisor to assist travelers with bookings and queries through various channels. This full-time role includes exceptional benefits like 33 days annual leave, bonuses, and a hybrid working option.
Candidates should be fluent in English and Arabic, possess previous customer service experience, and have strong communication skills.
Join a dynamic team where your development is prioritized and enjoy a supportive company culture.
Arabic Speaking Customer Service Advisor - Hybrid in Edinburgh employer: Trip.com
Contact Detail:
Trip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arabic Speaking Customer Service Advisor - Hybrid in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can make all the difference when you're applying for that Customer Service Advisor role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations or difficult customers. We want you to shine and show off those strong communication skills!
✨Tip Number 3
Don’t forget to showcase your language skills! Being fluent in Arabic and English is a huge asset. Make sure to highlight this during interviews and in conversations with potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Arabic Speaking Customer Service Advisor - Hybrid in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and language skills. We want to see how your background fits with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills can help us provide top-notch service to our travellers.
Show Off Your Communication Skills: Since this role involves assisting customers through various channels, make sure your application reflects your strong communication skills. We love clear and concise writing, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trip.com
✨Brush Up on Your Language Skills
Since the role requires fluency in both English and Arabic, make sure you’re comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your versatility during the interview.
✨Know the Company Inside Out
Research the travel service provider thoroughly. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter in this role. Prepare examples from your past experience where you successfully resolved issues or handled difficult customers. This will showcase your problem-solving skills.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. Use active listening techniques to engage with the interviewer, showing that you value their questions and feedback.
