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For Companies At a Glance
- Tasks: Shape the future of our app and web platform for UK rail travellers.
- Company: Join Trip.com Group, a leading global travel service provider.
- Benefits: Flexible work arrangements, career growth opportunities, and fun team events.
- Why this job: Make a real impact on user experiences in a fast-growing product line.
- Qualifications: 3+ years in product management with a passion for user experience.
- Other info: Embrace an inclusive culture and define your own career journey.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
As part of the Product Growth team for Europe, reporting to the EU Product Growth Manager, your primary responsibility will be owning the User Experience and conversion funnel performance for the Train’s vertical at Trip.com UK. The Trains vertical at Trip.com is the fastest growing product line in the UK market and you’ll have the opportunity to shape the future of our app and web platform by setting the vision and roadmap for the front-end capabilities. Your work will focus on delivering best-in-class product solutions tailored to the needs of the UK rail travellers, ensuring seamless and impactful user experiences.
In this Role, you’ll get to:
- Enhance User Experience: Build and optimise the domestic UK users experience, across app and web, for one of the largest online travel platforms by identifying pain points and implementing innovative solutions.
- Champion Localisation: Constantly evaluate product-market fit and ensure products resonate with regional markets by integrating local user preferences and behaviours into the design process.
- Leverage Data & Insights: Use advanced analytics, user research, and market trends to guide product decision-making and foster a data-driven culture.
- Drive Strategy: Lead efforts to streamline booking flows, enhance conversion rates, and implement scalable solutions that align with business objectives.
- Collaborate Cross-Functionally: Partner with internal teams, Trip HQ, and external stakeholders to deliver seamless and high-impact product offerings.
- Understand Customers: Regularly interact with users to gather insights and translate them into actionable product improvements that anticipate customer needs.
What you’ll Need to Succeed:
- 3+ years in product management or operations, building high-quality products at scale and delivering exceptional results.
- Track record of leading complex product launches, aligning cross-functional teams, and maintaining a high bar for design, strategy, and execution.
- Passion for creating intuitive, impactful user experiences backed by strong user research, discovery methods, and data analysis.
- Expertise in conversion flows and customer journeys for consumer-facing products, driving measurable impact.
- Experience in high-growth, multi-market consumer tech environments, ideally in travel technology or the rail industry.
- Enthusiastic about testing, optimisation, and achieving measurable improvements.
- Exceptional ability to present ideas and insights clearly and persuasively to diverse audiences.
- Full professional proficiency in English, additional European language is a plus.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Associate Product Manager (Trains) in City of London employer: Trip.com
Contact Detail:
Trip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Product Manager (Trains) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Trip.com. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s products and user experience. Dive into the Trains vertical and think about how you can enhance it. Show us your passion for creating impactful user experiences!
✨Tip Number 3
Practice your pitch! Be ready to explain how your past experiences align with the role of Associate Product Manager. We want to hear how you’ve driven measurable impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Trip.com.
We think you need these skills to ace Associate Product Manager (Trains) in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Product Manager role. Highlight your experience in product management and how it aligns with enhancing user experiences, especially in the travel tech space.
Showcase Your Passion: Let us see your enthusiasm for creating impactful user experiences! Share examples of how you've used data and user insights to drive product decisions in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to convey your ideas and ensure that your key achievements stand out. We want to see your strengths without sifting through too much fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Trip.com Group!
How to prepare for a job interview at Trip.com
✨Know Your Product Inside Out
Before the interview, dive deep into Trip.com's offerings, especially in the Trains vertical. Understand the user experience and conversion funnel performance. This knowledge will help you discuss how you can enhance user experiences and drive strategy effectively.
✨Showcase Your Data Skills
Be prepared to talk about how you've used data and insights in your previous roles. Bring examples of how you've leveraged analytics to improve product decisions. This will demonstrate your ability to foster a data-driven culture, which is crucial for the role.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working with diverse teams. Share specific instances where you partnered with internal teams or external stakeholders to deliver impactful product solutions. This will show that you can thrive in a collaborative environment, which is key at Trip.com.
✨Prepare for User-Centric Questions
Expect questions about understanding customer needs and translating insights into actionable improvements. Think of examples where you've successfully identified user pain points and implemented innovative solutions. This will showcase your passion for creating intuitive user experiences.
