At a Glance
- Tasks: Assist travellers with bookings and queries via phone, chat, and email.
- Company: Join Trip.com, a global leader in travel support.
- Benefits: Hybrid work model, competitive salary, and career growth opportunities.
- Other info: Work in a vibrant environment with colleagues from 30 countries.
- Why this job: Make a difference in travel experiences while working in a diverse team.
- Qualifications: Fluency in English and Italian, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Trip. com in Edinburgh is seeking a Customer Service Advisor to assist travelers with hotel bookings and flight queries across phone, chat, and email, delivering exceptional service.
You'll work in a hybrid setup with 3 days in the office and 2 from home; role requires English and Italian fluency and full-time hours; RTW right to work in UK without sponsorship.
Join a global team across 30 countries and contribute to customer satisfaction while growing your career.
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Bilingual Travel Support Specialist (EN/IT) - Hybrid employer: Trip.com
Trip.com is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Edinburgh. With generous benefits such as 33 days of annual leave, performance bonuses, and a commitment to continuous learning, employees are empowered to thrive in their roles. The multicultural environment fosters collaboration and support, making it an ideal place for those looking to make a meaningful impact in the travel industry.
