At a Glance
- Tasks: Assist customers with hotel bookings and flight queries via phone, chat, and email.
- Company: Join Trip.com, a leading travel service provider in a vibrant team.
- Benefits: Enjoy hybrid working options, competitive salary, and a supportive work culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a difference for travellers worldwide while using your bilingual skills.
- Qualifications: Bilingual in Spanish and English with prior customer service experience.
The predicted salary is between 26400 - 28000 £ per year.
Trip. com is seeking a Customer Service Representative (Spanish Speaking) in Edinburgh to handle hotel bookings and flight queries across phone, chat, and email.
You will communicate with customers in both Spanish and English, resolve issues end-to-end, and contribute to team KPIs.
This is a full-time, 37.5-hour-per-week role with hybrid working options.
You'll bring bilingual communication skills and prior customer service experience to a fast-paced environment, helping travellers worldwide
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Bilingual Travel Support Agent - Spanish/English employer: Trip.com
Trip.com is an excellent employer that values its employees by offering a dynamic work culture and the flexibility of hybrid working options in the vibrant city of Edinburgh. With a strong focus on employee growth, you will have opportunities to enhance your skills while contributing to a global team dedicated to providing exceptional customer service to travellers worldwide.
