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For Companies At a Glance
- Tasks: Assist travellers with bookings and queries through various channels.
- Company: Leading travel service provider with a supportive culture.
- Benefits: 33 days annual leave, bonuses, and hybrid working options.
- Why this job: Join a dynamic team and prioritise your personal development.
- Qualifications: Fluency in English and Arabic, plus customer service experience.
- Other info: Strong communication skills are essential for this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading travel service provider is seeking a Customer Service Advisor to assist travelers with bookings and queries through various channels. This full-time role includes exceptional benefits like 33 days annual leave, bonuses, and a hybrid working option.
Candidates should be fluent in English and Arabic, possess previous customer service experience, and have strong communication skills.
Join a dynamic team where your development is prioritized and enjoy a supportive company culture.
Arabic Speaking Customer Service Advisor - Hybrid employer: Trip.com
Contact Detail:
Trip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arabic Speaking Customer Service Advisor - Hybrid
✨Tip Number 1
Make sure to brush up on your Arabic and English skills before the interview. We want to see you shine in both languages, so practice common customer service scenarios to show off your communication prowess!
✨Tip Number 2
Research the company and its values. Understanding their culture will help you tailor your responses during the interview. We love candidates who align with our mission and can demonstrate how they fit into our dynamic team!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows us that you're genuinely interested in the role and the company. Think about what you want to know about the hybrid working option or development opportunities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly!
We think you need these skills to ace Arabic Speaking Customer Service Advisor - Hybrid
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both English and Arabic, make sure to highlight your language skills prominently in your application. We want to see how you can communicate effectively with our diverse customers!
Tailor Your Experience: When detailing your previous customer service experience, focus on the skills and situations that relate directly to the travel industry. We love seeing how your past roles have prepared you for helping travellers with their bookings and queries.
Be Personable: In your written application, let your personality shine through! We’re looking for someone who can connect with customers, so don’t be afraid to show us your friendly and approachable side.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you into our dynamic team as soon as possible!
How to prepare for a job interview at Trip.com
✨Brush Up on Your Language Skills
Since the role requires fluency in both English and Arabic, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous customer service experiences in both languages.
✨Know the Company Inside Out
Research the travel service provider thoroughly. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company and its culture.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might encounter in this role. Prepare examples from your past experience where you successfully resolved issues or handled difficult customers. This will showcase your problem-solving skills and ability to stay calm under pressure.
✨Show Enthusiasm for Hybrid Work
As this position offers a hybrid working option, express your excitement about the flexibility it provides. Share how you plan to manage your time effectively between home and the office, highlighting your self-motivation and discipline.
