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For Companies At a Glance
- Tasks: Manage hotel acquisitions and accounts, driving revenue growth in your market.
- Company: Join Trip.com Group, a leading global travel service provider with a mission for better travel experiences.
- Benefits: Enjoy medical plans, 401(k) matching, paid time off, and a supportive work culture.
- Why this job: Be part of an inclusive team that values personal growth and makes travel better for everyone.
- Qualifications: 3+ years in hospitality or e-commerce; fluent in English; valid US work permit required.
- Other info: Opportunity to travel and build relationships with industry leaders.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
About Us
Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission \”to pursue the perfect trip for a better world\”.
The position requires the candidate to be based in Washington D.C.
Key Responsibilities
- Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
- Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
- Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers
- Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
- Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)
- Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
- Other assigned tasks based on business need
Qualifications
- Fluent in English
- Valid working permit/visa in the US (no sponsorship)
- A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
- An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
- Detail-oriented, execution-focused, and fast learning capability
- Able to work independently with minimal supervision, having complete ownership of your designated region
- Dynamic, positive, and a good team player
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
- Relevant exposure in the OTA environment will have an added advantage
- Willing to travel
Behavioral Requirements
- A desire to learn new things and improve yourself
- Integrity is fundamentally important to you
- You want to make a travel experience better for everyone
- A natural relationship builder and influencer to industry leaders
- You are naturally inspiring
- Strategic thinking and an ability to connect the dots between suppliers and end-user customers
What We Provide
- Medical, Dental, and Vision plans
- 401(k) and company match
- Public Holidays
- Sick Leave
- Paid Time Off
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it is a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
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Market Manager, Americas employer: Trip.com Travel Singapore Pte
Contact Detail:
Trip.com Travel Singapore Pte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Manager, Americas
✨Tip Number 1
Network actively within the travel and hospitality industry. Attend relevant events, webinars, or conferences where you can meet potential partners and influencers. Building relationships with key players can give you an edge in securing the Market Manager position.
✨Tip Number 2
Familiarise yourself with the Trip.com platform and its unique features. Understanding how to effectively communicate these benefits to accommodation providers will be crucial in your role. This knowledge will help you stand out during interviews.
✨Tip Number 3
Stay updated on market trends and competitor activities in the travel sector. Being able to discuss current market insights and how they relate to Trip.com’s strategy will demonstrate your proactive approach and strategic thinking skills.
✨Tip Number 4
Prepare to showcase your experience in revenue management and account management. Be ready to discuss specific examples of how you've successfully grown revenue or managed accounts in previous roles, as this will directly relate to the responsibilities of the Market Manager position.
We think you need these skills to ace Market Manager, Americas
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Market Manager position. Tailor your application to highlight relevant experience in hospitality, revenue management, or e-commerce.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in hotel acquisitions, account management, and any existing networks with tourism boards or travel influencers. Use specific examples to demonstrate your success in these areas.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office tools and any relevant exposure to the OTA environment. Highlight your detail-oriented approach and ability to work independently, as these are key traits for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the travel industry and your desire to improve customer experiences. Connect your personal values with the company's mission to create a better world through travel.
How to prepare for a job interview at Trip.com Travel Singapore Pte
✨Research the Company
Before your interview, take some time to learn about Trip.com Group and its various platforms. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Network
Since the role requires an existing network with Tourism Boards, airlines, and travel influencers, be prepared to discuss your connections and how they can benefit Trip.com Group. Highlight any relevant partnerships or collaborations you've had in the past.
✨Demonstrate Customer-Centric Thinking
The job emphasises a customer-centric approach. Be ready to share examples of how you've prioritised customer needs in previous roles, especially in hospitality or e-commerce settings.
✨Prepare for Data-Driven Questions
Given the importance of data research and analysis in this role, brush up on your analytical skills. Be prepared to discuss how you've used data to inform decisions or strategies in your past work.
