Trip.com Travel Singapore Pte. Ltd in Edinburgh is seeking a Quality Controller to monitor service quality in our UK operations, identify trends and drive improvements across the business.
You'll audit contacts, analyze data, provide feedback, and collaborate with Operations, Training and Quality to raise KPI performance while operating in a hybrid setup.
This role offers 33 days leave, health benefits, and a range of incentives, with opportunities for career development.
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Quality Assurance Analyst – Contact Center employer: Trip.Com Travel Singapore Pte. Ltd
Trip.com is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture in the heart of Edinburgh. With generous benefits such as 33 days of annual leave, performance bonuses, and continuous learning opportunities, employees are empowered to thrive both personally and professionally. Join a diverse team where your contributions are celebrated, and embark on a rewarding career journey with ample chances for advancement.
Contact Details:
Trip.Com Travel Singapore Pte. Ltd Recruitment Team
