Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with admin tasks, visitor management, and office supplies.
- Company: Join Trip.com Group, a leading global travel service provider since 1999.
- Benefits: Enjoy flexible work arrangements, career growth opportunities, and fun team events.
- Other info: Previous hospitality experience is a plus; Chinese language skills are desirable but not essential.
- Why this job: Be part of an inclusive culture that values your contributions and supports your career journey.
- Qualifications: Good communication skills, proactive attitude, and proficiency in Microsoft Office required.
The predicted salary is between 24000 - 42000 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to:
- Support to OM - various administrative tasks, invoice payments, office supplies ordering, managing stock, supporting with admin tasks for European offices, various researches and compiling data upon request.
- Registering and receiving visitors. When they arrive showing them to the relevant office space. Assisting with hot desking system (when we establish such). Maintaining office security by following safety procedures and controlling access. Cooperating with our sister company and their Admin and HR Team Members.
- Stocking up the kitchen, checking the fridge and cupboards for snacks and refreshments top up. Monitoring stock and food/snacks deliveries. Picking up mail and packages from the post room, opening, sorting and distributing.
- Helping with office periodical Team activities: preparing refreshments, decorations, venue research etc.
- Preparing "welcome pack - swag" for the new starters. Conducting welcome tours around the office for the joining Team Members and visitors.
- Helping with moves of individuals when relocation within the office is required.
- Keeping an eye on the office so everything runs smoothly. Ensure office area is always tidy and presentable.
- Liaising with IT and HR Team.
- Helping with adhoc Directors and Departments with various tasks as getting food or drinks from the coffee shop, tidying up conference rooms, stand-by duty during CEO/COO/VIP Visitors from our HQ.
What you’ll Need to Succeed:
- Presence in the office.
- Good communication skills.
- Dedicated, committed, resourceful and proactive.
- Previous experience in hospitality is desirable and MUST have a strong work ethic.
- Proficiency in Microsoft Office.
- Professional attitude and appearance.
- Written and verbal communication skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- High organizational skills.
- Chinese language desirable but not necessary.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangements.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Office Assistant, London employer: Trip.com Group
Contact Detail:
Trip.com Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Assistant, London
✨Tip Number 1
Familiarise yourself with the company culture at Trip.com Group. They value a proactive and resourceful attitude, so be prepared to demonstrate how you embody these traits in your interactions during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service, as this role involves a lot of interaction with visitors and team members. Share specific examples of how you've provided excellent service in past roles.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word, as proficiency in these tools is essential for the administrative tasks you'll be handling. Consider doing a quick online course if you need a refresher.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks effectively. Think of examples where you've successfully prioritised tasks in a busy environment, as this will resonate well with the hiring team.
We think you need these skills to ace Office Assistant, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Office Assistant role. Emphasise your organisational skills, communication abilities, and any previous experience in hospitality or administrative roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific tasks from the job description that you are excited about and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as multitasking, time management, and proficiency in Microsoft Office. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Office Assistant role.
How to prepare for a job interview at Trip.com Group
✨Show Your Organisational Skills
As an Office Assistant, you'll need to demonstrate your ability to keep things tidy and organised. Prepare examples of how you've managed tasks or projects in the past, showcasing your high organisational skills.
✨Communicate Effectively
Good communication is key for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've successfully communicated with team members or clients in previous positions.
✨Demonstrate Proactivity
The job requires a proactive attitude. Think of instances where you took the initiative to solve a problem or improve a process. Share these examples during your interview to highlight your resourcefulness.
✨Familiarise Yourself with the Company
Research Trip.com Group and understand their services and culture. Being knowledgeable about the company will show your genuine interest in the role and help you tailor your answers to align with their values.