At a Glance
- Tasks: Support hotel partners and manage relationships while gaining hands-on experience in the travel industry.
- Company: Join Trip.com Group, a leading global travel service provider with a vibrant team culture.
- Benefits: Flexible hours, valuable experience, and a chance to work in a dynamic environment.
- Other info: Be part of a supportive team that values growth and learning opportunities.
- Why this job: Kickstart your career in travel and make a real impact on customer experiences worldwide.
- Qualifications: Detail-oriented, proactive, and passionate about travel; experience in tourism is a plus.
The predicted salary is between 20000 - 30000 € per year.
Location: London, UK
This Internship is ideal for final year students.
Duration: 3 months
Term time: 20 hrs/week
Holidays: 40 hrs/week
About Us
Trip.com Group Limited (NASDAQ: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers.
Purpose of the role
We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our happy team in Barcelona, providing administrative support to the hotel partners and the hotel supply network.
Responsibilities
- Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project.
- Train new hotels on how to use the extranet, manage rates and availability on site.
- Assist in activation of hotels in consultation with Market Managers to manage the supplier accounts.
- Manage whole back end of hotels’ extranet.
- Help hotels to solve issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research.
- Ensure competitiveness of hotels within portfolio.
- Prepare business review reports as necessary.
- Co-ordinate the merchandising activities for hotel partners with special deals and promotions.
- Responsible for timely and accurate delivery of content and photos for the new and existing hotels.
- Manage other ad-hoc administrative requests and operative tasks.
Qualifications/Skills
- Detail oriented and fast learning capability.
- If you have some experience of the Travel & Tourism Industry, that would be a real bonus for us, but the right attitude is more important.
- You should be fluent in written and spoken English.
- Able to work independently with minimal supervision.
- Dynamic, positive, proactive and a great team player.
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Google Workspace.
- Legally authorized to work in the UK.
- Multitasking capability.
- Any relevant experience in e-commerce, marketing support, hotel reservation and coordination, revenue/yield management, etc would be an advantage.
- Energy, proactivity and enthusiasm with a real desire to grow and learn.
Why Trip.com Group
We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting. Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe. You will be part of a journey of globalization and have a world-class stage to unleash your talent.
Business Development Support - Internship employer: Trip.com Group
Trip.com Group is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for final-year students seeking meaningful internships in the heart of London. With a strong emphasis on employee growth, you will gain invaluable experience in the travel industry while being supported by a friendly team of multi-lingual professionals. The company offers flexible working hours, a dynamic environment, and the opportunity to contribute to a global mission of enhancing travel experiences for millions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Support - Internship
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show us your passion for travel and how you can contribute to our team at Trip.com Group!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Business Development Support role. Keep it concise and engaging.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative.
We think you need these skills to ace Business Development Support - Internship
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Business Development Support. Highlight any relevant experience in travel, tourism, or administrative support that shows us you’re the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for travel and why you want to join us at Trip.com Group. Be genuine and let your personality come through!
Show Off Your Skills:We love detail-oriented candidates! Make sure to showcase your organisational skills and any experience with Microsoft Office or Google Workspace. We want to see how you can contribute to our happy team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting internship opportunity.
How to prepare for a job interview at Trip.com Group
✨Know Your Stuff
Before the interview, make sure you research Trip.com Group and its various platforms. Understand their services and how they operate in the travel industry. This will not only show your interest but also help you answer questions more effectively.
✨Show Your Passion for Travel
Since this role is all about supporting hotel partners, share your own travel experiences and what excites you about the travel industry. This personal touch can make you stand out as a candidate who genuinely cares about the business.
✨Demonstrate Your Organisational Skills
Be prepared to discuss examples of how you've managed multiple tasks or projects in the past. Highlight your attention to detail and ability to work independently, as these are key skills for the internship.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or specific projects you might be involved in. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.
