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- Tasks: Provide top-notch customer service and support in a hybrid working environment.
- Company: Join a leading ethical bank in Bristol with a commitment to positive impact.
- Benefits: Earn £12.98 per hour with flexible hybrid working options.
- Why this job: Make a difference while developing your skills in a supportive team.
- Qualifications: Strong communication skills and administrative experience required.
- Other info: Perfect for those passionate about customer service and ethical banking.
The predicted salary is between 27000 - 36000 £ per year.
A leading ethical bank in Bristol is seeking a temporary Customer Service representative to join their team. This full-time role offers hybrid working, typically requiring 2 days in the office per week, and involves providing high-quality service to customers.
Applicants should have administrative experience and strong communication skills. The hourly pay rate is £12.98. If you are customer-focused and enthusiastic about making a difference, this role may be perfect for you.
Hybrid Customer Services Specialist in Bristol employer: Triodos Bank
Contact Detail:
Triodos Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Services Specialist in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector or customer service field. A friendly chat can lead to insider info about job openings and even referrals, which can give you a leg up.
✨Tip Number 2
Prepare for those interviews! Research the bank's values and recent news. We want to show that you're not just another candidate but someone who genuinely cares about their mission and customers.
✨Tip Number 3
Practice your communication skills! Since this role is all about providing high-quality service, we suggest role-playing common customer scenarios with a friend. This will help you feel more confident and ready to impress.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing enthusiastic candidates who are keen to make a difference in customer service.
We think you need these skills to ace Hybrid Customer Services Specialist in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and strong communication skills. We want to see how your background aligns with the role of a Customer Services Specialist, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the ethical banking sector. Let us know why you’re passionate about providing high-quality service to customers.
Showcase Your Customer Focus: In both your CV and cover letter, emphasise your customer-focused approach. Share examples of how you've made a difference in previous roles, as we’re looking for someone who genuinely cares about customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Triodos Bank
✨Know the Company
Before your interview, take some time to research the ethical bank. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Services Specialist, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or improved service quality. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Highlight Your Administrative Experience
Since the role requires administrative experience, be ready to discuss specific tasks you've handled in previous jobs. Whether it’s managing schedules, handling customer inquiries, or using software tools, make sure to emphasise how these experiences make you a great fit for the position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hybrid working model, and how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
