HR Administrator (22.5 Hours per Week) - Fixed-Term Contract until August 2027)

Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

The Opportunity

We are delighted to be recruiting for an HR Administrator on a part-time 22.5 hours per week basis. This is a great opportunity to join our HR team and make a real contribution within a values-led organisation. As part of the HR team, you will provide high-quality, end-to-end HR administrative support with accuracy, discretion and a strong customer focus. You will support the HR Officer, HR Business Partners and the wider business by providing policy and procedural guidance to managers and co-workers, helping to deliver a positive and consistent co-worker experience. This role offers flexible hybrid working, typically requiring one day per week in our Bristol office. We are flexible on how the 22.5 hours are worked, although ideally these would be spread across 4 to 5 days per week.

Key Responsibilities

• Support colleagues and managers throughout the full employee lifecycle, from onboarding to offboarding, ensuring a smooth and positive co-worker experience.
• Prepare and issue employment contracts, offer packs and other employment documentation, and ensure new starters are set up accurately on HR systems and payroll.
• Administer employee changes, including salary amendments, contractual variations, internal transfers, benefits changes and other updates.
• Coordinate offboarding activity, including exit surveys, payroll notifications and leaver documentation, and support monthly payroll processes where needed.
• Act as the first point of contact for HR-related queries, managing the HR inbox and JIRA ticketing system within agreed service levels, providing guidance and escalating more complex matters where appropriate.
• Maintain accurate HR records, systems and documentation, ensuring data quality, audit readiness and GDPR compliance, and complete references, background checks and reporting requirements as needed.
• Support HR projects, policy and process updates, internal communications, intranet content and continuous improvement activity to enhance HR service delivery and the co-worker experience.
• Work consistently to agreed service standards, balancing responsiveness, accuracy and quality.

What We Are Looking For

We are looking for someone with experience in an administrative role, strong communication skills and excellent attention to detail. You will understand the importance of accuracy, controls and auditability, particularly in a regulated environment, and be confident using Microsoft Office, especially Excel and Teams, including working with data. You will be well organised, able to manage deadlines and competing priorities, and confident using structured thinking to resolve routine issues and identify when escalation is needed. Experience in an HR administrative role and an understanding of HR processes would be beneficial, as would experience in financial services or another regulated environment. You will also be comfortable handling sensitive information with professionalism, discretion and sound judgement. Awareness of UK employment law and HR best practice would be an advantage for this role. You demonstrate curiosity, an eagerness to learn and take pride in delivering a positive co-worker experience.

What We Offer:

In return for your hard work and expertise, you will receive a competitive full time equivalent package of £26,900 to £29,000 FTE, (actual salary £16,140 to £17,400), depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory.

• Non-contributory pension scheme offering 8% salary in your first year and 10% salary thereafter
• Life Assurance (worth 4 times basic pay)
• Income Protection
• Private Medical Insurance
• 27 days’ holiday (full-time equivalent) plus bank holidays, rising to 30 days after 2 years
• A buy and sell holiday scheme
• 1 wellbeing day and £200 wellbeing allowance per year
• Vitality Leave – a part paid sabbatical of up to 3 months after you’ve been with us for 5 years, and every 7 years thereafter
• Company sick pay
• Health Cash Plan
• Family Company maternity, adoption, and partners’ pay including additional leave for premature births
• 5 days fully paid carers’ leave
• 10 days fully paid fertility leave
• 10 days fully paid miscarriage leave
• Other Cycle to work scheme
• Refer a Friend scheme

Our Commitment to Inclusion

At Triodos Bank, we are committed to building a diverse and inclusive organisation. We particularly welcome applications from underrepresented groups and neurodiverse candidates, and we value different career paths and lived experiences.