Head of Procurement & Facilities in England

Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

The Opportunity

As Head of Procurement and Facilities, you will set the strategy for Procurement and Facilities Management within TBUK, encompassing Procurement, Contract Management, Supplier Performance Management, Supplier Relationship Management, Facilities & Estates Management, workplace services, and Procurement best practice. You will be responsible for the development, review, implementation, and continuous improvement of relevant policies, training materials, procedures, and processes, aligning with and influencing the Group Procurement function where appropriate, while ensuring a safe, sustainable and effective working environment across the UK estate.

You will lead a multi-disciplinary team across Procurement and Facilities to provide consultancy, mentoring, and training to other co-workers in the Procurement and Contract Management community (such as Contract Managers, Contract Owners, and Project Managers). You will ensure the team provides suitable challenge to the business so that all activities achieve the level of service, savings, and support required from Triodos Bank UK’s third parties, while meeting Triodos’ requirements for sustainability, supporting a positive co-worker workplace experience, and fulfilling regulatory expectations from outsourced suppliers.

This is a Certified Function role within the Senior Managers and Certification Regime, under the category of “Significant Management.” As a direct report to a Senior Manager Function role in the UK, you will hold a high level of responsibility and autonomy, with authority delegated to you that has the potential to cause significant harm to the firm or its customers. This role offers the benefits of flexible hybrid working, with an expectation to be on our Bristol office 3 days a week and the option to work from home on the other days. It is a key leadership role within the COO function, with the opportunity to shape both our third-party strategy and the environments in which our co-workers operate. This is a great opportunity to make a real impact within a values-led organisation.

Key Responsibilities

• Champion the strategic importance of Procurement across the organisation, building a best-practice function and promoting procurement excellence in a highly regulated environment.
• Develop, review, implement, and continuously improve procurement policies, procedures, training materials, and processes, ensuring alignment with Group Procurement and regulatory requirements.
• Lead and motivate a multi-disciplinary Procurement and Facilities team, fostering a high-performance culture and supporting the development of commercial and operational capability across the organisation.
• Oversee supplier relationship management, contract management, and supplier performance management to ensure Triodos Bank UK’s terms and standards are upheld.
• Oversee Facilities and Estates Management, ensuring safe, compliant, and sustainable workplaces, including health & safety, environmental management, physical security, and business continuity arrangements.
• Provide expert advice to UK and EU teams, acting as a trusted advisor to senior management and a point of contact for regulatory, audit, and compliance matters.
• Enable Contract Owners and Managers to ensure third-party compliance with key policies, including operational resilience, conduct risk, AML, information security, and data protection.
• Develop and manage the annual procurement and facilities work plan and associated cost centre budgets, ensuring delivery of key business objectives and performance targets.
• Represent the Procurement and Facilities function in internal and external audits, risk assessments, and international projects, ensuring effective risk management and supporting Triodos Bank’s mission and values.
• Lead response and oversight for incidents relating to critical suppliers, facilities, or physical infrastructure, ensuring appropriate escalation, continuity and recovery planning.

What We Are Looking For

As Head of Procurement and Facilities, you will bring extensive experience in procurement, vendor management, purchasing, contracting, or related fields. You will have a proven ability to define procurement strategy, develop forward roadmaps, and drive functional maturity through transformational leadership. Your background will include building and leading high-performing teams, supported by a strong external professional network and up-to-date market insights. You will be a skilled and confident communicator, able to engage effectively with a diverse range of stakeholders, including international colleagues and senior managers. As an expert negotiator with a strong knowledge of contract law, you will demonstrate advanced planning, prioritisation, and time management skills. A keen eye for detail, pragmatic approach to problem-solving, and resilience under pressure are essential. Ideally, you will hold membership of CIPS or an equivalent qualification and have knowledge of UK banking regulations, as well as project management experience. You will share a strong affinity with the values and mission of Triodos Bank and be committed to promoting these through your work.

What We Offer

In return for your hard work and expertise, you will receive a competitive full time equivalent salary of £91,000 – £95,000, depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory.

Pension & Insurance

• Non-contributory pension scheme offering 8% salary in your first year and 10% salary thereafter
• Life Assurance (worth 4 times basic pay)
• Income Protection
• Private Medical Insurance
• 27 days’ holiday (full-time equivalent) plus bank holidays, rising to 30 days after 2 years
• 1 wellbeing day and £200 wellbeing allowance per year
• Vitality Leave – a part paid sabbatical of up to 3 months after you’ve been with us for 5 years, and every 7 years thereafter
• Company sick pay
• Health Cash Plan
• Family
• Company maternity, adoption, and partners’ pay including additional leave for premature births
• 5 days fully paid carers’ leave
• 10 days fully paid fertility leave
• 10 days fully paid miscarriage leave

Other

• Cycle to work scheme
• Refer a Friend scheme

Our Commitment to Inclusion

At Triodos Bank, we are committed to building a diverse and inclusive organisation. We particularly welcome applications from underrepresented groups and neurodiverse candidates, and we value different career paths and lived experiences.