At a Glance
- Tasks: Deliver exceptional customer service via phone, messages, and social media.
- Company: Join Triodos Bank UK, a leader in sustainable banking.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive team.
- Other info: Be part of a positive, inclusive culture focused on sustainability.
- Why this job: Make a difference by helping customers with their banking needs.
- Qualifications: Strong communication skills and a passion for customer service.
Triodos Bank UK is seeking a Customer Contact Co-worker to join our Bristol Head Office on a permanent basis. The role centers on delivering exceptional service to external and internal customers across phone, secure message, and social media channels.
You will handle queries about our products, work with the team to resolve issues, and support customers with online banking while contributing to a positive, inclusive service culture.
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Banking Customer Care Specialist (Hybrid) employer: Triodos Bank UK
Triodos Bank is an exceptional employer that prioritises ethical sustainability and transparency, making it a perfect fit for those passionate about driving positive change. Located in Bristol, our vibrant and supportive work culture fosters employee growth through extensive learning opportunities and a flexible hybrid working model, allowing you to balance your professional and personal life while contributing to meaningful projects that benefit people and the planet.
