Customer Service Team Leader

High Wycombe Salary to £35,500 Hybrid role – 2 WFH/3 OfficeOpportunity for an experienced Customer Service Team Leader to join a leading High Wycombe based company. The Role: Leading a small, focused Customer Service team, you'll be responsible for: Line management on a day to day basis Training and development of the team members Reviewing daily activity plans Managing customer enquiries (phone, email), orders and stock levels Producing regular reports Managing customer complaints to ensure resolutionPerson Specification: To succeed in this role, you'll need to demonstrate the following: Solid background in Customer Service and experience of managing small teams. Ability to communicate effectively and build strong customer relationships Be methodical, well organised and have an excellent attention to detail Good IT knowledge including MS Office, PowerBI.Along with career development, an excellent salary and benefits package is offered for this role, including 25 days holiday, Pension & Life Assurance, free parking. Apply now for further information