Customer Service Executive

Princes Risborough Salary £31k per annum Hybrid workingDo you have Customer Service / Client liaison experience and enjoy working within a fast-paced commercial role? We\’re working with a market-leading global Company, who are continuing their growth within the UK. The Role: Working within a small, dedicated team and part of a wider group, you\’ll be responsible for ensuring the consistent operation of the customer order process. This will involve: Processing customer orders from phone, email and online. Managing customer enquiries and liaison re logistics/delivery. Monitoring stock levels and demand & supply planning. Lots of data handling using Excel and Power BI – daily report creation Handling customer complaints Creating reports for various internal functions General CRM system and day to day administration.Skills and Experience Required: You\’ll have gained extensive Customer Service and order processing experience, ideally within a fast-paced role and be able to build strong customer relationships. Good IT knowledge is essential, particularly with Excel and Power BI/CRM/ERP systems. With a salary of £31000 per annum and benefits package, this is an excellent opportunity to grow your career within a forward thinking organisation. There is also the option to work on a hybrid basis (3 days office/2 days WFH) once you\’ve completed your training. Apply now for more information