Customer Service Executive

Princes Risborough

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Salary C.£30,000
Hybrid workingDo you have Customer Service / Client liaison experience and enjoy working within a fast-paced commercial role?

We\’re working with a market-leading global company, who are continuing their growth within the UK.

The Role:

Initially based in High Wycombe, then Princes Risborough from summer \’25. Working within a small, dedicated team and part of a wider group, you\’ll be responsible for ensuring the consistent operation of the customer order process. This will involve:

Processing customer orders from phone, email and online.
Analysing data to produce detailed Excel reports daily
Managing customer enquiries and liaison re logistics/delivery.
Monitoring stock levels and demand & supply planning.
Handling customer complaints
Creating reports for various internal functions
General CRM system and day to day administration.Skills and Experience Required:

You\’ll have gained extensive Customer Service and order processing experience, ideally within a fast-paced role and be able to build strong customer relationships.

Good IT knowledge is essential, particularly with Excel and CRM/ERP systems.

With a salary circa £30K and benefits package, this is an excellent opportunity to grow your career within a forward thinking organisation. There is also the option to work on a hybrid basis (3 days office/2 days WFH) once you\’ve completed your training.

Apply now for more information.

Job Type: Full-time

Pay: £29,000.00-£31,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Work from home