Description
Trintech is an award-winning, AI-driven fintech SaaS organisation transforming how finance teams operate. We’re looking for a Sales Operations Analyst to power our EMEA Sales and Services teams. In this role, you’ll be the engine behind deal execution, forecasting accuracy, and operational excellence—driving efficiency through data, process, and cross-functional collaboration. If you thrive in fast-paced environments and enjoy turning complexity into clarity, this is for you.
WHAT YOU'LL DO
Use Salesforce to generate quotes, track opportunities and report status.
Create, review, and finalize customer order forms and supplemental materials as needed for both new and existing customer subscription deals with varying terms.
Assist the sales team in structuring pricing and discount contract terms.
Assist in preparation of deal summary packages.
Audit opportunity values and deal splits to ensure they align with executed contracts.
Anticipate problems and initiate actions to ensure customer orders are processed efficiently.
Provide quality control and ensure the completeness and consistency of all contracts and subsequent purchase orders.
Maintain contract admin systems (Salesforce, DocuSign, etc.) with accurate information.
Document and share processes related to requesting contracts, sales process, and deal desk processes to ensure sales team members are informed and enabled.
Partner closely with cross-functional teams outside of Sales to achieve overall business objectives.
Other related duties to support internal administrative data and processes.
Clean, validate, and maintain Salesforce data to ensure accuracy and completeness.
Monitor and manage data quality metrics, identify gaps, and take corrective action.
Perform routine data audits and de-duplication across Salesforce and related systems.
Collaborate with cross-functional teams to gather data requirements and ensure data consistency across business units.
Document data management processes and contribute to best practices in CRM data governance. Handle renewals-related customer requests
WHO YOU ARE
3+ years in Sales Ops / RevOps, ideally in a SaaS environment
Fluent in Salesforce and contract tools (e.g. DocuSign); strong Excel skills a must
Detail-obsessed with the ability to juggle multiple priorities without dropping the ball
Analytical thinker who can spot issues early and solve them proactively
Clear communicator who works seamlessly across teams and time zones
Organized, resourceful, and quick to learn in a high-growth environment
Equally comfortable working independently and as part of a collaborative team
At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
