Director, Human Resources in London

Trintech is an award-winning, AI-driven Fintech SaaS organisation seeking a Director, Human Resources – EMEA. This position will serve as the senior HR leader for the region and a strategic business partner, driving people initiatives that support business growth, organizational effectiveness, and an exceptional employee experience across Europe. Based in London, this role is responsible for aligning EMEA people priorities with Trintech's global people strategy while ensuring effective execution across a complex, multi-country region.

The Director partners with EMEA business leaders, employees and global HR leadership to support organizational effectiveness, employee relations, performance management, talent development, workforce planning, engagement, HR operations and change management. This role provides leadership on complex people matters and ensures HR programs are localized appropriately for the legal, cultural and business requirements of each EMEA country.

This position requires strong multi-country HR leadership experience, sound judgment, practical knowledge of UK and EMEA employment frameworks, and the ability to operate effectively within a global HR model. Experience with Workday and regional HR data, processes and governance is highly preferred.

The essential functions include, but are not limited to the following:

• Serve as the HR leader for the EMEA region, partnering with regional business leaders to align people strategies, programs and resources with business priorities and organizational goals.
• Provide strategic and practical HR guidance to leaders and employees across EMEA on employee relations, performance management, investigations, terminations, workplace concerns and other sensitive people matters.
• Ensure HR practices, policies, processes and employment documentation comply with applicable UK, EU and local country employment laws, company policies and regulatory requirements across EMEA.
• Support the implementation and localization of global HR programs, policies, processes and initiatives to meet EMEA business, cultural and compliance requirements.
• Lead and support performance management, talent reviews, succession planning, employee development, engagement, onboarding, internal mobility and offboarding processes across the region.
• Partner with global HR centers of expertise and cross-functional teams, including Talent Acquisition, Compensation, Benefits, Learning and Development, Payroll, HR Operations, Legal, Finance and regional leadership.
• Lead or support regional HR initiatives, process improvements, organizational changes, communication plans, integrations, expansions and change management activities across multiple countries.
• Use HR data, employee feedback, Workday reporting and business insights to identify risks, recommend solutions and improve employee experience, leadership effectiveness, compliance and business outcomes.
• Build manager capability across EMEA through coaching, guidance, policy interpretation and pragmatic support on people leadership practices.
• Monitor regional people risks and emerging employment trends, escalating issues and recommending solutions to global HR leadership as appropriate.
• Perform other duties as assigned based on regional, local or business needs.

The ideal candidate will possess:

• Bachelor's degree, undergraduate degree or equivalent qualification in Human Resources, Business Administration, Psychology or a related field.
• 10+ years of progressive Human Resources experience, including senior HR business partner or HR leadership experience supporting a multi-country region.
• Experience leading HR support for EMEA employee populations, including the United Kingdom and multiple European countries including Norway, Sweden, France and Germany.
• Demonstrated knowledge of UK employment law and practical experience managing employee relations, HR compliance and policy interpretation across multiple EMEA jurisdictions.
• Experience advising leaders on complex employee relations, investigations, performance management, organizational effectiveness, restructuring, workforce planning and change management matters.
• Workday experience highly preferred, including manager/employee transactions, HR data governance, reporting, workflow management and process optimization.
• Experience supporting employees and leaders in a fast-paced, global technology, SaaS, software or professional services environment preferred.
• Ability to build strong relationships and influence leaders and employees at all levels of the organization across cultures, countries and time zones.
• Excellent communication, coaching, facilitation, problem-solving and conflict resolution skills.
• Ability to manage multiple priorities, work independently and exercise sound judgment in a dynamic, matrixed global environment.
• Experience working with global HR teams and localizing global HR programs for regional implementation.
• High ethical standards and ability to maintain confidentiality.
• English fluency required; additional EMEA language capability preferred.
• CIPD professional membership/designation strongly preferred for the UK market, ideally Chartered Fellow of the CIPD (Chartered FCIPD); Chartered Member of the CIPD (Chartered MCIPD) or CIPD Level 7 Advanced qualification with relevant senior regional HR leadership experience acceptable.

At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.