At a Glance
- Tasks: Provide exceptional customer service and personalised beauty consultations.
- Company: Join Trinny London, one of Europe's fastest-growing beauty brands.
- Benefits: Enjoy a 50% discount, competitive commission, and fun team celebrations.
- Other info: Flexible hours with opportunities for growth and recognition.
- Why this job: Be part of a dynamic team changing the face of makeup and skincare.
- Qualifications: Retail experience in beauty, passion for makeup, and a customer-centric mindset.
The predicted salary is between 27300 - 28000 £ per year.
Location - Southampton
Hours - Part Time, 24 hours
Salary - £13.12 - £13.48
Are you ready to rethink your routine? We’re looking for Makeup Artists to join our sparkling Southampton team. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
The Role
- Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale.
- Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible.
- Demonstrate and recommend products to achieve desired looks and address individual concerns.
- Conduct pre-booked customer make-up appointments.
- Meet and exceed sales targets by actively promoting and selling makeup and skincare products.
- Upsell and cross-sell related beauty and skincare items to maximise sales opportunities.
- Collaborate with the team to achieve overall sales goals.
- Ensure the makeup section is well-organised, clean, and visually appealing.
- Implement and maintain attractive displays to highlight featured products and promotions.
- Keep makeup tools and workstations clean and sanitised to meet health and safety standards.
Requirements
- Experience in a retail position, ideally within beauty or cosmetics.
- Passionate for makeup and skincare.
- Experience with customer relationship management and data capture targets.
- Adaptable and confident with an ever-changing, fast-paced and high-pressured environment.
- Positive and can-do attitude.
- Comfortable and motivated by working towards and exceeding targets and KPIs.
- Punctual and flexible to work retail hours, including bank holidays and weekends.
- Personable with a customer-centric mindset.
We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.
Benefits
- Welcome Trinny London Starter Stack.
- Company discount for yourself (50%) and your friends and family (40%) after probation.
- Competitive commission structure.
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave).
Equal Opportunities
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Makeup Artist - Southampton- Part Time 16 Hours, Fully Flexible, Monday-Sunday. employer: Trinny London
At Trinny London, we pride ourselves on being a vibrant and inclusive employer that empowers our Makeup Artists in Southampton to thrive in a dynamic retail environment. With flexible working hours, competitive commission structures, and a generous employee discount, we ensure our team feels valued and supported. Join us to be part of a rapidly growing beauty brand that champions creativity, personal growth, and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Makeup Artist - Southampton- Part Time 16 Hours, Fully Flexible, Monday-Sunday.
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Trinny London's products and values. This way, you can show off your passion for makeup and skincare, and how you can embody their mission of helping customers feel their best.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer and offer them personalised advice. Role-play with a friend or in front of the mirror to get comfortable with your approach—this will help you shine during your interview.
✨Tip Number 3
Show off your artistry! Bring a portfolio of your best work to the interview. Whether it’s photos of your makeup looks or testimonials from happy clients, this will demonstrate your skills and passion for the beauty industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Makeup Artist - Southampton- Part Time 16 Hours, Fully Flexible, Monday-Sunday.
Some tips for your application 🫡
Show Your Passion for Makeup:When you're writing your application, let your love for makeup and skincare shine through! Share your experiences and what inspires you about the beauty industry. We want to see that spark!
Tailor Your Application:Make sure to customise your application to fit the role of a Makeup Artist at Trinny London. Highlight any relevant experience in retail or beauty, and don’t forget to mention how you can connect with customers and meet their needs.
Be Personable and Authentic:We’re all about building relationships with our customers, so let your personality come through in your application. Share a bit about yourself and why you’d be a great fit for our team in Southampton!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Trinny London
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Trinny London’s product range. Understand the key features and benefits of the makeup and skincare items. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Show Off Your Artistry Skills
Bring a portfolio or photos of your previous work to showcase your makeup artistry skills. Be prepared to discuss your techniques and how you adapt your style to meet different customer needs. This is your chance to shine!
✨Practice Your Customer Interaction
Since this role is all about customer service, practice how you would greet and engage with customers. Think about how you can provide a personalised experience and demonstrate your consultative approach during the interview.
✨Be Ready to Discuss Sales Strategies
Prepare to talk about how you would meet and exceed sales targets. Think of examples from your past experiences where you successfully upsold products or created attractive displays. Showing your sales acumen will definitely set you apart!
