At a Glance
- Tasks: Engage customers, provide makeup consultations, and exceed sales targets.
- Company: Trinny London is a fast-growing beauty brand revolutionising makeup and skincare since 2017.
- Benefits: Enjoy 28 days holiday, 50% discount, competitive commission, and fun team celebrations!
- Why this job: Join a vibrant team, showcase your artistry, and help customers feel their best every day.
- Qualifications: Retail experience in beauty, customer-focused, adaptable, and motivated to meet targets.
- Other info: We celebrate diversity and welcome applicants from all backgrounds!
The predicted salary is between 24000 - 36000 Β£ per year.
Are you ready to rethink your routine? We are looking for Makeup Artists to join our sparkling new counter located in Frasers, Dundee (coming soon!). A Trinny London Artist is the true heart of where everything happens. You will be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You will do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you are talking to.
Welcome to Trinny London! Here at Trinny London, we are changing the face of makeup and demystifying skincare, and we are only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we are proud to be one of Europeβs fastest-growing beauty brands. We are generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
The Role
- Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale.
- Provide a personalised consultative approach to all customers, ensuring that you are offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible.
- Demonstrate and recommend products to achieve desired looks and address individual concerns.
- Conduct pre-booked customer make-up appointments.
- Meet and exceed sales targets by actively promoting and selling makeup and skincare products.
- Upsell and cross-sell related beauty and skincare items to maximise sales opportunities.
- Collaborate with the team to achieve overall sales goals.
- Ensure the makeup section is well-organised, clean, and visually appealing.
- Implement and maintain attractive displays to highlight featured products and promotions.
- Keep makeup tools and workstations clean and sanitised to meet health and safety standards.
Requirements
- Experience in a retail position, ideally within beauty or cosmetics.
- Passionate for makeup and skincare.
- Experience with customer relationship management and data capture targets.
- Adaptable and confident with an ever-changing, fast-paced and high-pressured environment.
- Positive and can-do attitude.
- Comfortable and motivated by working towards and exceeding targets and KPIs.
- Punctual and flexible to work retail hours, including bank holidays and weekends.
- Personable with a customer-centric mindset.
We love to hear from anybody interested in Trinny London! Although it is useful to have the skills listed above, we are always eager to hear from ambitious people looking for their next challenge.
Benefits
- 28 days holiday inclusive of bank holidays (pro-rata).
- Welcome Trinny London Starter Stack.
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation.
- Competitive commission structure.
- Pension Scheme.
- Enhanced family friendly packages.
- Bookado (activity membership service).
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave).
Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We are committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Makeup Artist employer: Trinny London
Contact Detail:
Trinny London Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Makeup Artist
β¨Tip Number 1
Familiarise yourself with Trinny London's product range and their unique selling points. This will not only help you in conversations with customers but also demonstrate your genuine interest in the brand during any interviews or discussions.
β¨Tip Number 2
Showcase your artistry skills by creating a portfolio of your work. Whether it's through social media or a personal website, having visual evidence of your makeup techniques can set you apart from other candidates.
β¨Tip Number 3
Network within the beauty community, both online and offline. Attend beauty events, workshops, or local meet-ups to connect with other professionals and potential customers, which can lead to valuable recommendations.
β¨Tip Number 4
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've gone above and beyond for a customer, as this role heavily focuses on providing exceptional service.
We think you need these skills to ace Makeup Artist
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Trinny London is looking for in a Makeup Artist. Highlight your relevant experience and skills that align with their requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for makeup and skincare. Mention how your experience in retail and customer service makes you a great fit for the role, and express your enthusiasm for joining Trinny London.
Showcase Your Skills: In your CV, emphasise your artistry skills and any relevant experience in beauty or cosmetics. Include specific examples of how you've provided exceptional customer service and met sales targets in previous roles.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the beauty industry.
How to prepare for a job interview at Trinny London
β¨Showcase Your Artistry Skills
Prepare to demonstrate your makeup skills during the interview. Bring a portfolio of your work or be ready to discuss your favourite techniques and products. This will help you stand out as a passionate and skilled artist.
β¨Know the Brand Inside Out
Familiarise yourself with Trinny Londonβs product range and mission. Understanding their unique selling points and how they differentiate themselves in the beauty industry will show your genuine interest and alignment with their values.
β¨Emphasise Customer Service Experience
Be prepared to discuss your previous customer service roles, especially in beauty or retail. Highlight specific examples where you provided exceptional service or resolved customer issues, as this is crucial for the role.
β¨Demonstrate Adaptability
The beauty industry can be fast-paced and ever-changing. Share examples of how you've successfully adapted to new challenges or environments in the past, showcasing your flexibility and positive attitude.